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TownePlace Suites Tucson
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Reviews (131)
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Reviewed 18 March 2018 via mobile

We enjoyed our stay. The room layout was nice and functional. We typically stay in a Residence Inn, Home 2 Suites or similar hotel. This is our first visit in a TownePlace Suites and wouldn’t hesitate to do so again.

The only disappointments are: (1) the TV is not a Smart TV, and (2) the outlets didn’t have USB ports to charge devices. Most of the places we stay have these features. A Smart TV is nice because you can watch your Netflix or similar service. We haven’t watched cable in a long while don’t miss it at all after our stay.

We didn’t have breakfast so we can’t comment on that. The staff are very friendly.

Stayed: March 2018, travelled as a couple
Thank AZFamilyof5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stacy G, Front Office Manager at TownePlace Suites Tucson, responded to this reviewResponded 1 week ago

Dear AZFamilyof5-

Thank you for your recent stay with us. We appreciate the great view and feedback. Our property is due for a renovation this summer! We are hoping to update all TVs and USB ports to make more functional for our travelers. We hope to see you again.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 March 2018

Beautiful property, fabulous staff, working to meet and exceed every expectation. Great location for sight seeing, offers access to local gym as part of stay. Rooms clean and well decorated and provide everything a traveler could anticipate...

  • Stayed: March 2018, travelled with friends
    • Service
Thank lluckyfox
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faye J, Front Office Manager at TownePlace Suites Tucson, responded to this reviewResponded 11 March 2018

Thank you for taking the time to respond with feedback regarding your recent stay. We are so happy to hear that you enjoyed your stay and our amenities so much. We hope to see you again the next time your travels bring you back to Tucson.

Regards
Faye

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 February 2018 via mobile

The staff was super friendly, Ivy was really sweet and helpful. The studio room was very tight for two people. The room was clean but a little tired. The pool was a good temperature but crowded- there are three lounge chairs and a table with four chairs.

Stayed: February 2018, travelled as a couple
Thank Melissa G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faye J, Front Office Manager at TownePlace Suites Tucson, responded to this reviewResponded 13 February 2018

Hi Melissa,

Thank you for your review. We will be adding new lounge chairs and new tables in the pool area, as part of our renovation at the end of the year. We look forward to serving you again in the future.

Regards
Faye

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 February 2018 via mobile

Surprised. As we just needed a clean hotel to stay one evening in this nice area.
Off the main road
Nice staff.
Fruit offered and cookies at a specific time.
Nice kitchenette to eat in
Nice free breakfast
Nice grill next to in ground pool, which I suppose you can use.
Our room even had a nice view of the mountains

Stayed: February 2018, travelled as a couple
Thank Daddio54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faye J, Front Office Manager at TownePlace Suites Tucson, responded to this reviewResponded 13 February 2018

Hi Daddio,

Thank you for staying with us. We are happy to hear your stay went well. We look forward to seeing you again.

Regards, Faye

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Reviewed 10 January 2018 via mobile

My daughter and I just had to spend a few hours overnight resting after a plane trip and found this place. We just wanted a room with either a kind bed or 2 fulls or something but all they have is queen size beds. I couldn't pay them more for either a king or 2 beds in one room. They would have had to charge me an additional $129 for a whole other room. We had a terrible sleep in a queen and she ended up on the sofa. So disappointed. Other than that, the room was clean, nicely appointed, extra blankets and a hot breakfast in the morning which we couldn't stay for. If you want a single room with one queen size bed, this would be a good option for you.

Stayed: January 2018, travelled with family
2  Thank Stephanie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Faye J, Front Office Manager at TownePlace Suites Tucson, responded to this reviewResponded 14 February 2018

Hi Stephanie,

I'm sorry to hear that your stay did not go as planned. Our property is a extended hotel that offers three room types. Listed below are the guest highlights for our room layout. I hope this helps for your next visit. We look forward to seeing you again.

Guest Room Highlights:

Studio
1 Queen, Sofa bed
•Relax in a home office studio with seating and dining area, large bathroom and a full kitchen.

1 Bedroom 2 room Suite
1 Queen, Sofa bed
•Spread out in an oversized one bedroom suite with living room, dining area and full kitchen.

2 Bedroom Suite
2 Queen, Sofa bed, Bathrooms: 1
•Bring the family and choose a two bedroom suite with living room, dining area and full kitchen.

Regards,
Faye

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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