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Providence Marriott Downtown
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Reviews (1,649)
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Show reviews that mention
All reviewsoutdoor poolfree parkingbluefin grillethe concierge loungebluefishshuttle servicefront desk staffbusiness meetingthis past weekendthe entire staffupon checkbrown universitynew englandfitness centerfederal hillrhode islandaqua
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Reviewed 2 weeks ago

The best part of my short stay at the Providence Marriott Downtown was the service particularly from Sam who answered the phone when I called, Chadi on the shuttle and Aamel at the front desk. Made my experience a truly memorable one.

Stayed: May 2018, travelled with friends
Thank DGraubard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 1 week ago

Dear DGraubard,
Thank you so much for taking the time to share your feedback about your stay. We were so happy to read that Sam, Chadi and Aamel all took such good care of you. They will be recognized for their exceptional service. We look forward to serving you again soon.
Best regards,
Jennifer dahler, Director of Strategic marketing & Communications

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Reviewed 2 weeks ago

What a wonderful opportunity and great meal! I had been invited to attend a Chef's Table at the Providence Marriott Downtown Hotel and it didn't disappoint. The meal was awesome, the wine pairings were nicely matched and the staff was pretty terrific even accommodating a last minute meal substitution. I would recommend this to those who are looking for a fun evening with friends or family. I can only give a 4 circle rating as I didn't stay overnight in the hotel I went for the Chef's table only.

  • Stayed: April 2018, travelled on business
    • Value
    • Cleanliness
    • Service
Thank nibornagah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 2 weeks ago

Dear nibornagah,
Thank you so much for sharing your feedback about your experience at our Chef's Table at the Providence Marriott Downtown. Our award-winning culinary team customizes each Chef's Table menu and wine pairing every time one is held. We are thrilled that you and your party had such a wonderful time and look forward to serving you again in the future.
Best regards,
Jennifer Dahler, Director of Strategic Marketing & Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 weeks ago

I needed to be in Providence for work and found this hotel close to where I had my meeting. They have a large parking lot as this is a large hotel. The staff was nice and the rooms are large. The rooms are a bit old and need an update. You could see on the room doors that they were all repaired due to replacing all the looks. With that said not a bad hotel they have a nice bar and place to get food.

Room Tip: I always get a room away from the lift.
  • Stayed: March 2018, travelled on business
    • Value
    • Sleep Quality
    • Service
Thank richardbL6837CD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 2 weeks ago

Dear richardbL6837CD,
Thank you so much for taking the time to share your feedback about your stay. We are so happy that you enjoyed our bar and the food at the Bluefin Grille. As the only hotel that offers complimentary parking, we understand the importance of ample parking. We are gearing up for a room renovation this year. We hope to serve you again and show you all the exciting changes we have made.
Sincerely,
Jennifer Dahler, Director of Strategic Marketing & Communications

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Reviewed 2 weeks ago via mobile

So pleased with this hotel. It's very conveniently located, right off the highway. It's close to downtown and close to Brown. The best part is, the hotel offers a free shuttle every half hour to pretty much anyplace in Providence proper. That is such an enormous help, because you don't have to fight traffic or worry about parking hassles at your destination, and you can enjoy a drink out. They wil pick you up and bring you back to the hotel too. The hotel also seems to have nice amenities like a gym and a spa. Definitely feels more upscale than most Courtyards I've been to. Very helpful front desk staff, too.

Stayed: April 2018, travelled with family
Thank Non-Generic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 2 weeks ago

Dear Non-Generic,
Thank you so much for taking the time to share your experience with us. We were thrilled to reading that you found our location so convenient and that you took advantage of our complimentary shuttle. Our 24-hour fitness center is state-of-the-art. G Salon & Spa offers full service salon and spa services. We appreciate your feedback and look forward to serving you in the future.
Sincerely,
Jennifer Dahler, Director of Strategic Marketing & Communications

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago

the hotel was clean. Restaurant food was good however very small portions.
Breakfast buffet was expensive but good. The staff during breakfast was sparse. Had to wait to be seated and received drinks after almost finishing food
5 min drive to downtown went to see a show at the Duncan donuts center.
I would stay here again

Room Tip: we had a city view could see capitol building
  • Stayed: April 2018, travelled with family
    • Location
    • Cleanliness
    • Service
Thank howie976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PVD_PR_Manager, Public Relations Manager at Providence Marriott Downtown, responded to this reviewResponded 2 weeks ago

Dear howie976,
Thank you so much for taking the time to share your experience with us. We are delighted that you chose to stay at the Providence Marriott Downtown while attending a show at the Dunk. Thank you for mentioning the great food at the Bluefin Grille. Our outdoor pool and poolside lounge, AQUA, are getting ready to open for the season in the next few weeks. We hope to see you poolside this summer!
Best regards,
Jennifer Dahler, Director of Strategic Marketing & Communcations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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