Stayed 3-nights at the Grandvrio Resort as part of a short budget-priced package tour from Korea. My initial misapprehensions that the hotel looked, "... a little tired and run-down", were totally overcome by the many plus points that the hotel has to offer:
- ideally located with easy access to T-Galleria (opposite), a large supermarket next door and other shops/restaurants/bars in Garapan "downtown" nearby,
- you can step out of the lift, walk across the garden/pool area and straight onto the adjacent beach,
- the hotel faces due west; great views from the room and ideal for photographing the idyllic sunsets from the beach,
- buffet breakfast and use of the large swimming pool were all perfectly acceptable,
- I found all the staff that I came into contact with (whether reception, at breakfast, poolside or housekeeping) to be helpful and super-friendly.

After checking-in to the hotel around 05:30 and resting for a few hours we noticed a large pool of water just inside the entrance door on leaving for a last-minute breakfast. On returning from breakfast the room had been serviced and the pool of water mopped-up. The problem must have been reported by housekeeping because later in the day I was contacted by reception regarding a room change. Although the leaking pipe in the service duct adjacent to the room's bathroom might be a symptomatic of the aging nature of the hotel, nevertheless I was impressed by the staff's prompt reaction to the problem (before I had raised it with them) and their assistance in moving to another room nearby.

I f you are remotely uncomfortable with staying in a hotel whether the other guests are predominately similar package tourists from North East Asia (China/Korea) then the Grandvrio is not the place for you. All-in-all, I was perfectly happy with my stay and felt that the Grandvrio offered good value-for-money.

Location: the only good thing

Facility: old, poorly maintained. Wooden floor made noise when you walked over. No hot water, barely warm water, unless the sun heated it at daytime

Cleanliness: found blood stain on toilet seat and a dried hand wipe on the bathroom curtain bar when checked in. Your rating?

Service: please have no expectations. Waited two hours for towels to relax at beach, but was no refill still. We just simply left the hotel for other activities

Staff: worst you can expect in a hotel. Front desk staff (I will never forget Pem) were rude and unhelpful whenever you approached. Housekeeper refused to clean my room. She came at 2:30pm, I then asked her to come back in 15 minutes, she said, No, I am running out of time.

Don’t let this place ruin your holiday. Book another one!