Not too clean, nothing to tell home about, but now worth complaining either. It's a spot you go to sleep and leave the first thing in the morning. Service was ok, not interested but not annoyed, either. Breakfast was asian style with instant coffee, delivered to room. Pass. AC worked and that's the important thing, right.
Stayed here one night just recently though it hasn't been the first time. This is an older hotel a couple of blocks off the beach road. The place is well maintained and the rooms have all been updated and all face in to a small landscaped courtyard. Clean, quiet, and lots of personality at a very good rate.
We ended up in this hotel during the Lunar New Year holiday because just about everything else was booked. On the day of arrival I called the hotel to inform them that we would be arriving around 2-3am, they said that would be no problem as the desk is staffed around the clock. However, on arrival the gate was locked, and the bell button didn't work. Luckily I had expected this, based on another review, and placed an expensive international call to the hotel to WAKE UP the front desk person to open the gate and check us in.
Despite having a confirmed reservation for a double bed, they only had a room with two single beds, but we were able to change the next day. The room with two single beds was gross. The cleaning lady should be fired. The light fixtures are covered in dead bugs and the shower was covered in soap scum and had mold growing in some spots. The second room with the double bed was a bit better, but the hotel shows a lack of maintenance and pride by the owners and staff. The fixtures in the bathrooms are completely corroded (from the high salt content in the water) and should still be replaced. The holder for the shower head was also broken, meaning that you had to hold the shower hose, and it looked like it had been that way for quite some time. The daily cleaning was also very superficial; sand still in the bed, shampoo bottles not refilled. Any better cleaning had to be requested.
Another thing that really bothered me was the noise of the staff around the rooms on the first floor--try to get a higher floor. Also, there were two chirping smoke detectors in the first floor corridors. I took one down on behalf of the staff on my second day, and told them about the other one, but after five days it was still chirping around the clock. Such lazy apathetic staff.
Overall, accommodations on Saipan are generally overpriced and worn. This hotel is much worse than a Motel 6, but at a greater cost. Book here with very low expectations and at best you'll think it's "alright".We ended up in this hotel during the Lunar New Year holiday because just about everything else was booked. On the day of arrival I called the hotel to inform them that we would be arriving around 2-3am, they said that would be no problem as the desk is staffed around the clock. However, on arrival the gate was locked, and the bell button didn't work. Luckily I had expected this, based on another review, and placed an expensive international call to the hotel to WAKE UP the front desk person to open the gate and check us in.
Despite having a confirmed reservation for a double bed, they only had a room with two single beds, but we were able to change the next day. The room with two single beds was gross. The cleaning lady should be fired. The light fixtures are covered in dead bugs and the shower was covered in soap scum and had mold growing in some spots. The second room with the double bed was a bit better, but the hotel shows a lack of maintenance and pride by the owners and staff. The fixtures in the bathrooms are completely corroded (from the high salt content in the water) and should still be replaced. The holder for the shower head was also broken, meaning that you had to hold the shower hose, and it looked like it had been that way for quite some time. The daily cleaning was also very superficial; sand still in the bed, shampoo bottles not refilled. Any better cleaning had to be requested.
Another thing that really bothered me was the noise of the staff around the rooms on the first floor--try to get a higher floor. Also, there were two chirping smoke detectors in the first floor corridors. I took one down on behalf of the staff on my second day, and told them about the other one, but after five days it was still chirping around the clock. Such lazy apathetic staff.
Overall, accommodations on Saipan are generally overpriced and worn. This hotel is much worse than a Motel 6, but at a greater cost. Book here with very low expectations and at best you'll think it's "alright".
The hotel is located in Garapan next to the Garapan Elementary School. You might almost miss it if you are are not careful. However for $70 per night you get: Queen sized bed (Asian style: Wood bed frame and mattress), mirrored closet with hangers, 32 inch TV (but only 3-4 channels 2 in English), Free WiFi and a little fridge. Although this is a small room-if you are going to out and about most of the days its well worth your money! You are on Saipan-no need to remain indoors here! The rooms could use updated fixtures and some renovations with the bathroom. All in all this was a great room and location-close to Beach Road and American Memorial Park. I stayed here because it was close to where my mom was staying during our trip. Staff is great as well and very accommodating. Hotel is very secure as only guests are authorized in after 6 or 7 p.m. and must have a magnetic key to enter.
2.15.15
This property is well-appointed, attractive. Great WiFi. $25 fee for airport transfers. Mini-fridge and desk in the room. Comfortable bed. Reliable A/C. Great HOT water with strong pressure for showering. A hotpot can be borrowed from staff. Located centrally, within walking distance of an Outlet Mall, dozens of good restaurants/bars. Modern, safe supermarkets close by for odds & ends, snacks. A do-it-yourself laundromat next door. The Front Desk staff could not have been more friendly, accommodating and helpful ... ALL of them! Housekeeping staff superb in every attention to detail! Rental cars available on-site for another good value! From beginning to end a TERRIFIC experience! Again, VALUE, LOCATION & SERVICE! I will without a doubt stay at Capital Hotel on future visits to Saipan!
