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Review Highlights
A flight to remember

We had a fantastic day, snow landing, fabulous pilot who had loads of knowledge to share. Would... read more

Reviewed 2 weeks ago
MargaretPtn
via mobile
Top of the World

The service we received from Megan who took our bookings was outstanding, super friendly and... read more

Reviewed 11 May 2021
Waimakariri58
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Reviewed 2 March 2019

From the moment we took off, this helicopter experience was awesome. First, pilot Gus Gordon flew us over Fox glacier before heading to Franz Josef glacier. After coming in close to the mountain peaks, we landed on the glacier to get a stunning view from the snowfield. There is nothing that compares to walking around on the snow and ice on top of a glacier some 7,000 meters above sea level! We could see the Tasman Sea from where we landed. A truly memorable event.

Date of experience: February 2019
Thank _cmonzella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCHelicopters, Pilot at Glacier Country Helicopters, responded to this reviewResponded 7 March 2019

So pleased to hear you enjoyed your experience with us. It always gives us a buzz to see the sense of awe on our customers faces when they see the glaciers for the first time.
It was a pleasure to take you into the southern alps.
Thanks for the review.
Kind regards.

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Reviewed 4 February 2019 via mobile

Four adults paid N.Z.$340 each for this 35 minute helicopter ride, with a landing on the glacier for about 10 minutes.

This was a spectacular ride, beautiful sunny weather, It was warm when we got out to walk on the glacier, so shorts and a light sweater are acceptable, sturdy shoes are recommended.

I
This ride is suitable for all ages provided one can climb in and out of the helicopter.

Date of experience: February 2019
Thank casefam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCHelicopters, Pilot at Glacier Country Helicopters, responded to this reviewResponded 5 February 2019

Happy to hear you enjoyed your time with us. Safe travels & thanks for the review.

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Reviewed 24 January 2019 via mobile

Such an incredible helicopter ride we had! The guys were all super friendly and the views were absolutely fantastic. Would recommand these for sure, can only give five stars but they are definetely worth 6

Date of experience: January 2019
Thank Denise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCHelicopters, Pilot at Glacier Country Helicopters, responded to this reviewResponded 26 January 2019

It always gives us a buzz when we can see people having a great time on our flights. You guys were a pleasure to have onboard.Thanks very much for the review & enjoy the rest of your travels in NZ

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Reviewed 20 January 2019 via mobile

Jan and Mike went above and beyond to loonafter me. The flight and landing were so worth every cent of the cost and I wanted to do it all again once it was over. Definitely do it!

Date of experience: January 2019
Thank Mairead1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCHelicopters, Pilot at Glacier Country Helicopters, responded to this reviewResponded 26 January 2019

Mike & Jan are legends with years of experience in the area and always happy to offer up tips for people new to the area.
Glad you enjoyed the experience.
Thanks for the review

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Reviewed 7 January 2019 via mobile

Working in the service industry I was appalled at the response I got when on holiday in the South Island and stopped at the Franz Josef Glacier town ship and phoned “Glacier Country Helicopters” to ask about the cost of flights. The response I got was an annoyed “really !!!” from the lady on the other end of the phone. She started to tell me the prices but then decided to tell that they were really busy there and that I should check the website. I was not impressed at the response I got at all. Don’t advertise your phone number if you don’t want people to ring it and don’t answer your phone if you can’t be bothered to speak politely with the person phoning you- and then if you do answer don’t be so down right rude to your potential customers when they are looking to use your service. Needless to say I hung up after saying ‘I wondered what the “Really” was all about.’
So, won’t use your company and will not recommend your company to any one I speak to.

Date of experience: January 2019
Thank Rivermichael
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GCHelicopters, Owner at Glacier Country Helicopters, responded to this reviewResponded 9 January 2019

Dear River Michael,

Thank you so much for taking the time to share your feedback. We feel extremely disappointed this has happened to you, as we pride ourselves on being a tight knit team, that takes the time to really explain our packages to everyone. Sometimes by being in the office we do come under a lot of pressure of everyone wanting our attention at the same time. We feel really sorry that you had a bad experience as a result. Thank you for bringing this issue to our attention so that we can work on strategies to better improve our customer services. Is there a way that we can contact you so that we can amend this experience? Please do let us know. We hope to get the opportunity to show you the team that we truly are.

Poppy Gordon
CEO Glacier Country Helicopters Ltd

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