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Scott S
Irvine, California

Nice place to stay in Franz Josef

5.0 of 5 bubblesReviewed 8 Apr 2024
We enjoyed our stay at the Aspen Court. It seems like it was recently refurbished. The room was nice and the lighting in the bathroom was the best we had in our entire trip to South Island! The location was good and the staff was friendly. We were very happy with our stay.
Date of stay: April 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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Peter Kitson, General Manager at Aspen Court Franz Josef, responded to this review
Responded 9 Apr 2024
Thank you for your review, your feedback is really appreciated.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (1,750)
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Traveller rating
1,418
278
37
8
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Traveller rating
1,418
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All reviews spa bath walking distance great stay quiet location place to stay the kitchen would definitely stay here again underfloor heating comfortable bed new zealand in town easy walk bedroom unit stayed longer long drive south island fox glacier
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4 - 9 of 1,750 reviews
Reviewed 2 April 2024

The accommodation was very clean and tidy. When you pay decent money for a motel (high end), you would expect a little more. The mattress was so soft it gave us both sore backs, and the towels had been washed about 600 times and were as hard as cardboard.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Trail62122698940
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Kitson, General Manager at Aspen Court Franz Josef, responded to this reviewResponded 8 April 2024

Thank you for your review and we are sorry you were disappointed.
We are in the process of replacing all of our beds and linen is regularly replaced.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 March 2024

This has been the best hotel / motel we have had the pleasure of using in New Zealand.
The owners have obviously taken a lot of care to make this a luxury home from home so that there is absolutely everything there you could ever require.
This is on our wish list when we return

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Graham S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Kitson, General Manager at Aspen Court Franz Josef, responded to this reviewResponded 8 April 2024

Thank you for your review, your feedback is really appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2024

Location is one blocks off of the main highway but very quiet with glacier and rainforest views; apartment is spacious and very modern and clean; had full kitchen and supplies, comfortable beds, and spa bathtub. Good, free Wi-Fi and free parking right outside your apartment.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank kwest56
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Kitson, General Manager at Aspen Court Franz Josef, responded to this reviewResponded 24 March 2024

Thank you for your review, your feedback is really appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 March 2024

If you are reading this you are trying to pick a hotel in Franz Josef. Stop reading and start booking. This is the one. On our NZ journey so far we have stayed at JW Marriott, Pullman, Rydges, Doubletree and Sofitel. This by far was the best room we have stayed in. You can tell this small property is lovingly cared for by its owners who are always on site. Not a desk clerk or manager. The owners manage it personally and do a wonderful job. The rooms are modern and spacious. You will not do better than this. So stop trying to decide and book it. You will be very pleased.

Date of stay: March 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank LikeMajic2
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Kitson, General Manager at Aspen Court Franz Josef, responded to this reviewResponded 16 March 2024

Thank you for your review, your feedback is really appreciated.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 March 2024

The Aspen Court Franz Josef is a small motel ideally located for touring the Franz Josef Glacier. Our unit had two bedrooms, kitchen, sofa, dining area and a large bathroom. Our room was clean and spacious. There is plenty of parking. It is a short walk to a wide variety of restaurants and tourist attractions, In particular, taking helicopter rides to Franz Josef Glacier, Fox Glacier and Mt. Cook.

Date of stay: February 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank JHMTTL
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Peter Kitson, General Manager at Aspen Court Franz Josef, responded to this reviewResponded 8 March 2024

Thank you for your review, your feedback is appreciated.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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