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robaynsley
Perth, Australia

Excellent modern accommodation and customer service

5.0 of 5 bubblesReviewed 13 Apr 2023via mobile
Where do I start….5 stars all round.

We originally booked to stay here in 2020 but COVID-19 scuppered that plan! This hotel honoured our booking and we have just visited in April 2023. Communication via email was excellent.

The rooms are well appointed, spacious and have good quality furniture. The spa bath is a nice touch too.

Louis provided an easy check-in process and was very knowledgeable and welcoming. We thoroughly enjoyed our continental breakfast which was good quality too.

Yes the motel is a little more expensive than others and it is out of town but I would highly recommend and we would stay again.
Date of stay: April 2023
Trip type: Travelled as a couple
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FRAN Yeoman, General Manager at Franz Josef Oasis, responded to this review
Responded 8 Apr 2024
Hi Rob, thanks very much for the excellent 5 star review, our team appreciate it, we hope you can come back again some day!
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (539)
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Reviewed 24 March 2023 via mobile

Such a beautiful room and convenient location with fabulous grounds and views. Huge room with huge comfy bed, windows and bathroom , everything felt very new. Great staff always available to help and chat. Didn’t try breakfast . If we had stayed longer than two nights would have missed a wardrobe, just a coat stand for all your clothes. But kettle and fridge and glasses etc , dining table and chairs, easy chairs, fire and big TV . Delighted

Room tip: Limited hanging space in room for clothes.
Date of stay: March 2023
Trip type: Travelled as a couple
Thank ruthfussycat
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRAN Yeoman, General Manager at Franz Josef Oasis, responded to this reviewResponded 4 April 2024

Dear Ruthfussycat, what a lovely review, thank you so much for taking the time to write it. Much appreciated

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 March 2023 via mobile

Very beautiful,,modernized and excellent resort right outside the main town,,you will get a good breakfast but will have to go to town for lunch and dinner and will also have to hire a cab for that to and fro. Rest rooms are excellent and views are to die for,,

Date of stay: March 2023
Trip type: Travelled with family
Thank narinderb2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRAN Yeoman, General Manager at Franz Josef Oasis, responded to this reviewResponded 4 April 2024

Hi Narinderb, thanks for the review. Most of the local restaurants have free courtesy pickup and drop off service.
There is also a shuttle service but no cabs. Great to hear that you enjoyed the rooms, bathrooms, and views.
Hope you can come back some day!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 March 2023

Nice enough hotel and glad we were lucky to have a view of the garden. Bit out of town and not really walkable. Breakfast was very basic and not much of it. All in all overpriced for what it was. Very clean though.

Date of stay: March 2023
Trip type: Travelled as a couple
1  Thank Sue B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRAN Yeoman, General Manager at Franz Josef Oasis, responded to this reviewResponded 4 April 2024

Hello, thanks for the review. Breakfast: is now a complimentary continental buffet. Thanks for saying that it was clean, Our team works hard so will appreciate your comment. Nice to know that you enjoyed your view of the garden.

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Reviewed 11 March 2023 via mobile

Nice setting, however the location is too far out of town. No air conditioning, no fly screens on windows and no insect spray! So unable to sleep with window open to get any airflow due to heaps of mosquitoes. The room was stuffy and suffocating as a result. Due to these issues we think the room is very overpriced.

Date of stay: March 2023
Trip type: Travelled as a couple
Thank Adventurer455169
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FRAN Yeoman, General Manager at Franz Josef Oasis, responded to this reviewResponded 4 April 2024

Hi Adventurer, during very warm weather I would recommend a luxury room with air-conditioning, or open windows with no lights on, as sometimes midges are attracted to the lights. Luckily it gets dark very late in summer.
The location is a 5 k drive to the village, guests love the peaceful garden setting so most don't mind the 5 minute drive.
Thanks for staying with us.
Thanks for taking the time to place a review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 March 2023 via mobile

I hoped this would be a fantastic experience to stay there and I was not disappointed.
The rooms are spacious and well maintained, very good stocked bathrooms with everything you need. The view is fantastic, but this is the first place where to look at the Hotel was even better!
Be aware, there is only a small, but delicious continental breakfast available and you have to drive to the restaurants in town (5min by car) for dinner. But that was not an issue for us at all.

Room tip: Only continental breakfast in Hotel, no restaurant in-house but 3-5 min away by car.
Date of stay: March 2023
Trip type: Travelled with family
Thank St80249
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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