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HeliServicesNZ Fox & Franz
Open today: 7:30 AM - 7:30 PM
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Reviews (371)
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Traveller rating
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All reviews snow landing grand tour mt cook these guys helicopter flight awesome pilot highlight of our trip minute trip next morning tasman glacier highly recommend this company short flight fresh snow amazing flight awesome experience bad weather once in a lifetime
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Reviewed 17 December 2018 via mobile

I did the Twin Glacier flight from Franz Josef. It was awesome. The service from the company was professional. Our pilot Bill was an absolute legend, so much knowledge about the area and glaciers. Thank you Bill for taking great care of the group. Would 100% recommend this tour and HeliService in Franz Josef to anyone visiting this beautiful town in South Westland.

Thank erudern
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 16 January 2019

Thank you so much erudern for your great 5 star review. The Twin Glacier is our most popular tour and thank you for your comment on our company was professional. I will pass on your thanks to Bill for taking such good care of your group. Thank you for your high recommendation of our company HeliServices.NZ Fox & Franz

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Reviewed 12 December 2018 via mobile

we took the Franz Josef and Fox Glacier loop on the helicopter and had a landing to take pics. Really a wonderful experience of a lifetime! not to be missed if u are heading to Franz Josef. We were only allowed to carry our cell phones or cameras on board and all else were locked up for us securely. V good service by the wonderful staff.

Date of experience: December 2018
Thank Pigletau
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 14 December 2018

Thank you so much Pigletau for your wonderful review. Very nice comments thank you including very good service and wonderful staff. Wonderful to hear about your experience of a lifetime on a twin glacier Fox and Franz Josef flight with a snow landing.

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Reviewed 9 December 2018

Wonderful and incredible experience. Firstly, the customer service was great. The lady at the desk was Australian and was so friendly, the people who put us in the helicopters were also really friendly. The pilots are all great! On my flight there was the pilot who was flying as well as another pilot who must have been co piloting or something, They were both so friendly and happy! I think his name was Steve!!

Date of experience: January 2018
Thank brianvergtyu
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 14 December 2018

brianvergtyu thank you for your great review with 5 stars. Great comments on our customer service which we strive to promote throughout all our ground crew, sales staff and pilots. They all work very hard to make the best impression. I will pass on your comments to your pilot Steve.

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Reviewed 9 December 2018 via mobile

Great chopper ride to see both the twin glacier. Nice view. With the snow landing for some great photos. Must try.

Date of experience: December 2018
Thank jokl78
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 10 December 2018

Thank you jokl78 for your wonderful review and 5 stars. It certainly is a "must try"

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Reviewed 22 November 2018 via mobile

Most amazing experience ever , safety was 2nd to none, from booking at the front desk to the pilot with his communication skills , we throughly enjoyed the experience and would highly recommend this company , 5 stars ⭐️ ⭐️⭐️⭐️⭐️

Date of experience: November 2018
1  Thank xxtr4cyxx
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Michael N, General Manager at HeliServicesNZ Fox & Franz, responded to this reviewResponded 23 November 2018

Wow, thank you xxtr4cyxx for such a wonderful review. I am so pleased you were able to have the most amazing experience ever! And thank you so much for your high recommendation : ) very much appreciated

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