We had booked into the Scenic Circle Franz Josef for a weekend getaway and were surprised to find upon arrival that we had been moved to Te Waonui Forest Retreat. We were a bit taken aback as the hotel website had accepted our booking for the Scenic Circle and there was no mention of it not being available. However, our experience at Te Wainui ended up being wonderful!
The hotel and our room were spotless, elegantly furnished and comfortable. The breakfast buffet was excellent. But most importantly was the customer service, starting with Joy and Sunil ( sp?), and including every staff person we encountered during our stay. Across the board they were helpful and pleasant and a pleasure to deal with.
We will definitely choose Te Waonui on future vsits to Franz Josef Glacier!More
- Free Wifi
- Free parking