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Fox and Franz Twin Glacier Helicopter Flight from Franz Josef
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Reviewed 29 December 2012

Trip with Glacier Helicopters was the best way to see the glaciers. They were very accommodating with last minute changes and adjusted our trip due to weather conditions. We even sighted a pair of chammies.

Date of experience: December 2012
3  Thank kidsworld
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TotallyTourism, Front Office Manager at Glacier Helicopters, responded to this reviewResponded 7 January 2013

Thank you for the fantastic review. It is a magical place and always great when you get to see some of the local wildlife.
From the Team at Glacier Helicopters

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Reviewed 26 December 2012

Spectacular!! Speechless!! Summarises this experience. Choose from four different flights - 20 min return to one glacier with snow landing @ $225/adult is the least and worth it. The pilot Sam is very friendly and guides you as he flies you to the glacier. Guided tours take you no where near these guys do-right on top of the glacier. We did it on Boxing Day which happens to be my both daughters bday and it was the best present they have ever had. Flight is subject to weather conditions so would suggest to halt at Fox or Franz Josef which gives you more time and options to fly. This has so far been the icing on the cake. Truly breathtaking.

Date of experience: December 2012
2  Thank drajoshi
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TotallyTourism, Front Office Manager at Glacier Helicopters, responded to this reviewResponded 7 January 2013

Thank You for the fantastic review glad to hear you had a Fantastic flight and that your daughters had a great birthday.
Hope the rest of you holiday was just as amazing.
All the best from the Team at Glacier Helicopters

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Reviewed 5 December 2012

(In Feb 2011) A group of 5 of us booked and paid for a helicopter flight with snow landing,which was quite expensive but we thought it would be worth it. We were very excited. The helicopter flight was amazing, although to our shock the helicopter went back to base with no snow or glacier landing at all. When we asked, what about the snow landing, all we got told was that the weather conditions weren't right (too windy) for a landing.
What they didn't tell us upon booking is that a snow landing isn't guaranteed, even though you pay for one!
After a long argument with 2 of their staff, the manager eventually agreed to give us a minimal.
There was no information that snow landing isn't guranteed, they make it look like EVERYONE gets a snow landing, but this is not the case, and the price doesn't change if you don't land.

Date of experience: January 2012
6  Thank silverleaf_pl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TotallyTourism, Manager at Glacier Helicopters, responded to this reviewResponded 11 December 2012

Hi there

Occasionally flights cannot land due to changes in the weather; we endeavor to inform clients if there is any likelihood of this happening. But as with any mountain flying things can change incredibly quickly with little warning. Safety is our first priority & this must be respected.
If you are concerned with the refund given please contact me at helibasemgr@glacierhelicopters.co.nz with details of your flight so I can investigate further.

Kind Regards
Joanne Reid

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Reviewed 29 November 2012

Early morning take off from Franz Joseph and treated like a VIP. Pilot very informative on way up the valley to the glacier.
Excellent photos from the helicopter.
Highlight was landing on the glacier. Again lots of photo oppertunities. Pilot took photos of each of us by the helicopter on the glacier.

A Trip not to be missed !!!!! I would do it again.

Date of experience: November 2012
1  Thank Eric W
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 November 2012

It is expensive so I can understand any hesitation but do it! It is worth every penny!
It is extremely weather dependent so I suggest the morning flight when the weather is typically the best. They take you on a short (about 7 minutes) flight and then land on the glacier. Your guide then takes your group on a walk around the glacier for a few hours. They really are careful about safety and carve out steps with an pick axe when necessary. The views are magnificent! When you stumble upon something like a cave, tunnel, or crevice the guide will check it out and ensure its safe before letting you climb through or on it. It is so fun! The guide on Fox Glacier was super cool and knowledgable.

Do it! Do it! Do it!

Date of experience: November 2012
3  Thank Rrogoff
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TotallyTourism, Front Office Manager at Glacier Helicopters, responded to this reviewResponded 5 December 2012

Thank you for the great review, we always like hearing back from our customers.
The Views and experiences on the Glacier really are something special.
We hope you enjoyed the rest of your holiday around New Zealand.
From the Team at Glacier Helicopters.

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