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Rob M

Good, with some hiccups

Review of Sunset Motel
4.0 of 5 bubblesReviewed 18 Aug 2023via mobile
Room was new-ish, in good repair with many appliances, including a microwave, dorm fridge, toaster, and electric tea kettle) and a mini-kitchen (two-burner electric range). Bathroom featured a jacuzzi-style tub we could not use due to a boil water notice from the local water supplier. Two dings kept us from rating higher: the front desk staff only spoke Mandarin Chinese (we checked in via teleconference with someone who I presume is their son or business partner), and the boil water advisory. This motel appears to be aimed mainly at Chinese tour groups, for whom the former, at least, would not normally be a problem. As my party was the only one apparently in the hotel at the time, I read from this that their trade is mainly in summer, when presumably they would be better staffed. Otherwise a fine stay.
Date of stay: August 2023
Trip type: Travelled with friends
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4 - 9 of 413 reviews
Reviewed 11 August 2023 via mobile

The location, bed and room size are their plus points. However, they need to spruce up their other things such as bathroom heater (heat will stop after a while), kettle (lid was broken and I’ve no idea how to open it when it’s hot), and their electricity wiring. As the bathroom heater was not working, I was given a portable heater (which will weirdly, also stop after a while despite changing to another one). No idea if it’s really just this room #5 or throughout.

The new recep staff is chinese, and after hearing butchering up English, we switched to using mandarin for conversation. Think this place is popular for Chinese guests, maybe due to language issue.

Date of stay: August 2023
Trip type: Travelled as a couple
Thank Angela L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 March 2023 via mobile

We had a lovely stay this motel. Very friendly people and is was a very quiet area. We also had a nice continental breakfast which was, included in the our stay to enjoy the next morning.
Nice and handy to restaurant

Date of stay: February 2023
Trip type: Travelled as a couple
Thank Christabel30
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2023

This hotel has so much potential; the views from your room are stunning and the visiting birds (including fowls) provide character. The rooms however, are adequate rather than spectacular and the lack of shower pressure was irritating. For whatever reason, the manager was unavailable to meet us in person on arrival and did this on-line leaving the responsibilities of checking us in with his delightful mother (who doesn't speak English). He was otherwise obliging, though. The included breakfast was also adequate rather than memorable. Check out was a case of leaving the key in a box without personal contact.

Room tip: Rooms at the back have great views.
Date of stay: February 2023
    • Sleep Quality
    • Rooms
    • Service
Thank Tom L
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 11 January 2023 via mobile

It’s a little down from the main highway towards Lake Matheson. but it means you get a great view of Mt Cook and Mt Tasman. We stayed in a unit at the back with a wide grassy area shared with the other units. Outdoor table and chairs to enjoy the sunshine. Pretty amazing to see the mountain peaks from your back door.

Staff were warm and checkin was easy.

Comfortable units with sofa, coffee table, heated towel rails in bathroom, and a fan for the bathroom. No aircon needed in January. Kitchenette was handy with kettle, microwave and fridge and basic cutlery, bowls, plates, cups and wine glasses.

Wi-Fi and TV and enough space for 3.

Rooster, chickens and birds visit

Room tip: Free Parking outside the unit. It’s a very small grocery store in town.
Date of stay: January 2023
Trip type: Travelled with family
Thank Jl4774
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 31 January 2021 via mobile

Great quiet overnight stay. Triple studio unit was tidy and clean. Had everything we needed for overnighter. Comfy bed and Good value for money. We arrived later than planned and check in was easy. Beautiful view of Mt Cook which looked stunnning at sunrise. Good selection.of tea and coffee. We would stay again.

Date of stay: January 2021
Trip type: Travelled with family
Thank l3e13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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