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Reviews (115)
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All reviews handy location no air con comfortable hotel place to stay an overnight stay the room was nice rooms are clean stayed for nights good size lake matheson fox kiwi glacier helicopter coast
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6 - 11 of 115 reviews
Reviewed 16 February 2021

We stayed for 4 nights from the 11th - 15th Feb. The room was excellent - very warm and extremely clean. The restaurant was fantastic and has a great menu and the meals were very generous at a very good price. We would highly recommend staying at this property to anyone. The Manager's were extremely friendly and very accommodating to us.

Room tip: We had a balcony room that had a lovely outlook.
Date of stay: February 2021
    • Location
    • Cleanliness
    • Service
Thank EvanandPhil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management response:Responded 8 March 2021

Kia Ora Evenandphil

Thank you for taking the time to review your stay with us

Its great to read that you enjoyed your time here and we hope to welcome you back in the future

Kind Regards
Louise Hollis
Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2020

Great room, friendly staff, and very helpful. The food and atmosphere in the restaurant were very good. When asked about helicopter trips they introduced us to the local operator and ensured that we got a good deal.

Date of stay: August 2020
    • Value
    • Cleanliness
    • Service
Thank Thomsb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 July 2020

This is a comfortable hotel, clean and quiet. The room and bed were good size and the shower also had good pressure. We ate there and found the food tasty, well presented and value for money. We used the Tesla charger with no drama. Staff were all very attentive and prompt service.

Date of stay: July 2020
    • Value
    • Rooms
    • Service
Thank suzannewin2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin Barr, General Manager at Heartland Hotel Fox Glacier, responded to this reviewResponded 17 August 2020

Many thanks for the great review. Kind regards, Gavin.

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Reviewed 20 March 2020

Lovely location near to Fox Glacier
Accommodation of a decent 3 star standard
Usual buffet breakfast. Ok set evening meal.
Our room was near to reception so having no air con was an issue when coaches were outside with the engine running. Also in mid summer very hot at night
Pleasant stay for one night as part of a 3 week tour

Date of stay: January 2020
    • Sleep Quality
    • Cleanliness
    • Service
Thank WestmidsSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 March 2020

Great atmosphere, very relaxing, enjoyed a fews browses are a counter meal after a wet hike up to the glacier. The rooms were perfectly adequate, clean and comfortable. A kiwi charmer! We would love to go back - soon!

Date of stay: May 2019
    • Sleep Quality
    • Rooms
    • Service
Thank Mikeswalkthru
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gavin Barr, General Manager at Heartland Hotel Fox Glacier, responded to this reviewResponded 9 March 2020

Thank you for the great review. We look forward to your return. Many thanks, Gavin.

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