We decided to take a break from camping and booked the cabin with Kitchen via the phone on the morning of arrival. The cabin is also described on the internet as having a Kitchen. On arrival it turned out that the kitchen is no more than a counter and basin. The description further down the advert advise that its for breakfast and a full communal kitchen is available. Problem was there was no fridge space in the communal kitchen and the fridge was manky too.
We took this up with reception. No alternate option were available and the cabin did not deliver what was advertised. We did not want to stay and got a refund for the second night only in spite of departing soon after arrival. This is misleading advertising. To use the word kitchen with nothing more than a sink is ridiculous. Competitors with the same description and price range offer cooking appliances, fridge, dining table, micro. I think the owners need to revise their advert and price or do a refurbishment, but this is not what we come to expect from Kiwi resorts. This lesson cost us a wasted 125 NZ that they would not refund. :-(More
- Free Wifi
- Free Parking