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“A fun stop for us on the way to the Grand Canyon”

Cliff Castle Casino
Ranked #11 of 24 things to do in Camp Verde
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Attraction details
Owner description: The ringing of state-of-the-art, popular slot machines delivering jackpots. The click-clack of chips as a winner collects after a Blackjack hand. You'll feel the fun, excitement and thrill of the game at Cliff Castle Casino Hotel. You'll also feel the friendly, caring service that has kept us Arizona's number one casino for the last sixteen years.
Useful Information: Activities for young children, Food available for purchase, Activities for older children
Reviewed 3 May 2018

My husband, my mom and I stopped for a couple of hours of slot machine play while we were en route to Williams, AZ, and then on to the Grand Canyon. We'd never been here before and found every staffer we encountered to be very friendly and helpful and seemed sincere in trying to make our visit enjoyable. The casino slots area was not crowded at all and we found it fun to play some machines we were familiar with as well as some slot games we had never played anywhere before. We did not encounter much cigarette smoke and also enjoyed playing for a while in their smokefree designated area. We enjoyed our experience enough that we talked about how the next time "we are up this way," we should build in a bit more time to allow us to stay longer and enjoy "playing" the slot machines.

Thank Jo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 15 May 2018

Thank you for taking the time to send us feedback regarding your visit and thank you for the positive comments. The staff and management strive to deliver a truly unique and exceptional overall experience for each of our guest's. We look forward to welcoming you back during a future visit with us.

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Write a ReviewReviews (312)
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"johnny rockets"
in 33 reviews
"nice casino"
in 22 reviews
"blackjack tables"
in 6 reviews
"slot games"
in 4 reviews
"kids quest"
in 9 reviews
"bowling alley and arcade"
in 3 reviews
"bus trip"
in 3 reviews
"breakfast buffet is"
in 3 reviews
"verde valley"
in 5 reviews
"sedona area"
in 4 reviews
"arizona"
in 20 reviews
"teller"
in 4 reviews
"interstate"
in 3 reviews
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13 - 17 of 312 reviews

Reviewed 30 April 2018

On a road trip through Arizona and New Mexico we visited Camp Verde. We'd never been in this area and while driving around saw the Cliff Castle Casino. We had a little time before heading 'down the road' so we decided to stop. We're glad we did. It's a very nice casino and, while we didn't stay there the decor in the hotel area was beautiful. My kids are grown, but if they were not I would definitely turn them loose in the 'kids area'. They have all sorts of stuff to keep them happy an busy. We HAD to go into Johnny Rockets for a shake. It's like an old diner and really neat. Didn't have time to stay for long but we will probably come back.

Thank gmac66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 2 May 2018

We appreciate you taking the time to tell us about your visit to our casino. We are thrilled to know that you enjoyed your time and that you had the opportunity to experience the casino and Johnny Rockets. We look forward to welcoming you back during a future visit with us.

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Reviewed 15 April 2018

We booked a "Wine Down" package at The Lodge at Cliff Castle Casino. From check-in to check-out our stay was awesome. Yes the lodge is a little outdated BUT we found our room very clean, comfortable, and quiet. The girls at the front desk were very friendly and helpful. There is a shuttle to take you up the hill to the casino and bring you back right in front of your hotel room. We found the casino very nice with lots of new and exciting machines to play. We even received some comp play with our package. We didn't win lots of money BUT we didn't spend much of our own and played for several hours. Would love to go back again if I can get another good package deal hopefully at the new hotel.

Thank Tonya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 17 April 2018

Tonya,
Thank you for taking the time to send us feedback regarding your visit and thank you for the 5 Star Review. The staff and management strive to deliver a truly unique and exceptional overall experience for each of our guest's. The Wine Down Package is one of our most popular and we appreciate your positive feedback. We look forward to welcoming you back during a future visit with us.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 April 2018 via mobile

Since they have opened the new hotel. Guest are no longer winning. Much less friendly. They lost what they bragged about a few years ago. They give you a rate of $29.00 for at room. What they don't tell you is that it is at the old motel below. If you want to pay $230.00 a night , then you can stay in the new hotel. You can tell that employees are not happy and the high turnover they have. They want to be the Taking Stick Resort of Camp Verde. Lol

Thank JID49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 17 April 2018

Thank you for taking the time to send us feedback regarding your recent visit to our casino and please accept our sincerest apologies that your experience was less than satisfactory. The staff and management strive to deliver an outstanding experience for each of our guest's. We value your comments and welcome the opportunity to deliver an exceptional experience during a future visit with us.

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Reviewed 9 April 2018

I am in hopes that something will be done about the air quality of the Casino. When this is announced we'll be back. Over the years we enjoyed stoppng when driving by or driving over from Humboldt (where we live) to "play" at the Casino. As time went by the air quality got so bad with cigarette smoke being "corrected" with overwhelming horrible purifier that we finally said "can't do this anymore" Please announce rennovation of the Casino to make it odorless.............

1  Thank ALICE N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sean K, Guest Relations Manager at Cliff Castle Casino, responded to this reviewResponded 17 April 2018

Alice,
Thank you for your feedback regarding your recent visit to our casino and please accept our sincerest apologies that your experience was less than satisfactory. We value your comments and welcome the opportunity to deliver an exceptional experience during a future visit with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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