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All reviews champions restaurant the concierge lounge corner window charles river m club kendall square across the street mit campus floor to ceiling windows subway station au bon pain valet parking per day convenient location legal seafood beacon hill hotel lobby
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Reviewed 9 October 2018

We have stayed at this Marriott many times, and I still am impressed with the big city atmosphere in the lobby, and especially in the fine second floor restaurant and bar, Champions. It is simply an exciting place to be. The service, especially with Gazim at the bar, is always splendid, and the professional staff in the hotel is always appreciated

Room Tip: Higher floors are better for noise
  • Stayed: October 2018, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Boston Marriott Cambridge, responded to this reviewResponded 11 October 2018

Dear John G,

Thank you for making the Boston Marriott Cambridge your home away from home. Gazim has a great passion for providing outstanding hospitality, so we are pleased to share your wonderful comments with him. We're thrilled you had a great stay, and look forward to being of service again soon.

John
Director of Operations​​​​​​​

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 October 2018

This is a wonderful and clean hotel. The location is perfect when visiting MIT, Harvard, the Kendall Square area or even Fenway Park. We had a dull purpose trip. The hotel is right cross the street from MIT. You can walk 2 miles to Harvard, or take a quick bus trip. There are city bikes available ALL over the place also. The walk back from Fenway Park was about 2 miles and took about 40 minutes. We did the walk at midnight with two teens, and felt completely safe. There were other people out and about at this time Saturday night. The hotel has a starbucks in the lobby, and an indoor/outdoor restaurant called Champions. The rooms was not overly large. We had two rooms. One with a king and two chairs for a sitting area, and a desk. The other had a king and a pull out sofa. Both rooms were very comfortable layouts. The bathrooms are roomy, but did not have bathtubs. They did however have large showers!!! Plenty of towels and toiletries available. Room has a safe, fridge, and coffee maker. These rooms are modern and take on a less is more attitude, such as the sliding door for the bathroom. It acts as a closet door and a bathroom door. Nice concept, however, the door does not offer much sound privacy. Staff was friendly and very accommodating.

Room Tip: rooms 2025 and 2023 have nice city views
  • Stayed: October 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank Janet M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Boston Marriott Cambridge, responded to this reviewResponded 8 October 2018

Dear Janet M,

Thank you for writing such a lovely review of your visit to Boston Marriott Cambridge. We're thrilled you enjoyed your stay, and your comments were pleasant to read. Thanks for mentioning how much you enjoyed our comfortable and relaxing rooms, all of which include elevated amenities like contemporary furniture, updated outlets, and sleek bathrooms. We look forward to your return visit.

John
Director of Operations

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Reviewed 8 October 2018

Stayed at this hotel for one night in October 2018. Hotel rooms have been recently renovated (conference rooms are still under renovation) and the room was clean and updated. Location is excellent - walking distance to Harvard and Central Squares and close proximity to the Mass Pike and Storrow Drive. Most importantly the staff was extremely nice and helpful. Definitely would stay here again.

  • Stayed: October 2018, travelled as a couple
    • Location
    • Rooms
    • Service
1  Thank AFrequentTraveler44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Boston Marriott Cambridge, responded to this reviewResponded 9 October 2018

Dear AFrequentTraveler44,

Thank you for the fantastic rating of Boston Marriott Cambridge! We love receiving comments like yours, as our goal is to ensure a memorable experience for every guest. Our hotel is designed to bring modern luxury and intelligent travel to each of our guests. We appreciate you sharing your feedback and look forward to seeing you on your next visit.

John
Director of Operations

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Reviewed 3 October 2018

The hotel has greatly improved it's customer service since my last stay one year ago. The concierge, valet and front desk staff were all very courteous, friendly and seeking to genuinely assist us. The Manager on Duty was particularly apologetic and helpful when Housekeeping dropped the ball, and my problem was quickly resolved. The rooms are on the smaller side, but the river view from the 18th floor was gorgeous. I shouldn't have had to ask for an upgrade though, as my membership status should have popped up upon checking in.

  • Stayed: September 2018, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank JC P P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Boston Marriott Cambridge, responded to this reviewResponded 4 October 2018

Dear JC P P,

Thank you for being loyal to our brand and for your kind feedback about the Boston Marriott Cambridge. We appreciate you mentioning how much you enjoyed your relaxing rooms and great service from our staff. However, we are sorry for the issues you encountered with our housekeeping team. We have discussed your concerns with the approprite team members to ensure this doesn't happen again. We wish you all the best with your travels and hope to welcome you back soon.

John
Director of Operations

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Reviewed 3 October 2018 via mobile

Room was a nice size, clean and modern. Nice views from our 15th floor room. Spacious 1st floor with great customer service and quick valet service. The restaurant has fantastic food for all 3 meals and the location is great for everything in the city

Stayed: September 2018, travelled with family
Thank Jamie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, Manager at Boston Marriott Cambridge, responded to this reviewResponded 3 October 2018

Dear Jamie A,

Thank you for your fantastic review and for all the wonderful things that you had to say about the Boston Marriott Cambridge. Our location in the vibrant Kendall Square provides an exhilarating stay where innovative start-ups combine with unique shopping and eclectic dining! Thanks again for your feedback, and we look forward to your next visit.

John
Director of Operations

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