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All reviews western edge lemon water room was clean great hotel our entire stay stayed here workout facility hot items the hotel staff booked this hotel indoor pool two nights hot tub waffles would stay here again front desk staff elkhorn
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Reviewed 8 July 2016

Stayed here during the junkstock weekend. The room was clean and spacious while the beds were extremely comfortable. Breakfast was hot and delicious and the staff was very kind and helpful. Will stay again when in the area. Thank you Comfort Suites West Omaha.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank 990tamarar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 July 2016 via mobile

Stayed at this Hotel. Staff was friendly and accommodating. Room wasn't ready right away but they were able to get it ready in 30min. We stayed here for the Olympic Swim Trials with 3 other families. Breakfast was good and rooms were quite. Kids liked the pool but it is small. We made it downtown Omaha in about 30min with Monday morning traffic. Would stay again.

Date of stay: June 2016
Trip type: Travelled with family
Thank Jason J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 June 2016

7 month old hotel very nice, but service in the morning is terrible, some food not available empty trays, no one to contact to refill, hotel mentions full hot breakfast, NOT! Not sure we will stay here again with this kid of service.

Date of stay: May 2016
  • Trip type: Travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Thank philhusker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Suites W, General Manager at Comfort Suites West Omaha, responded to this reviewResponded 2 June 2016

Dear Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Sincerely,
General Manager
Comfort Suites West Omaha
402.991.3885

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 May 2016 via mobile

We stayed here to avoid morning traffic while driving to West Coast. Property is fairly new and very quiet location.

Lots of shopping and dining options within 5 miles. Good location with no freeway noise.

Staff was excellent and very helpful. Room was nice and beds very confortable.

Price $110 for a week night was a little expensive, but the quiet and good location made it worthwhile.

Date of stay: May 2016
Trip type: Travelled as a couple
Thank tmitchell1949
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Suites W, General Manager at Comfort Suites West Omaha, responded to this reviewResponded 9 May 2016

Dear Guest,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
General Manager
Comfort Suites West Omaha
402.991.3885

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 April 2016

This is new property in a quiet but weird location. It isn't too far from a nice, big shopping mall, and there is a restaurant right next door. It is very far from the city center. Everything is super clean and fresh. There is no traffic noise. However, there seems to be a lot of noise transfer from the rooms next to you. We asked to be switched to another room after our neighbors were talking for hours. They were not even watching tv, just talking loudly. The person at the desk was able to move us to another room on the end without anyone in the next room. After the move, we had a quiet night. The breakfast was good because they served bacon. The desk was unmanned when we checked out and left about 8 am. We thought that was a little strange. It was a very nice, new hotel.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank CKT808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Comfort Suites W, General Manager at Comfort Suites West Omaha, responded to this reviewResponded 15 April 2016

Dear CKT808,
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,
General Manager
Comfort Suites West Omaha
402.991.3885

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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