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All reviews full kitchen waffles frontage road burner cooktop bedroom suite bit worn pool water room was clean both mornings waffle maker decent stay cold cereal the general manager english muffin west side three nights rooms are nice
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Reviewed 19 August 2018 via mobile

This is a nice place to stay. It was our 1st time in a Towneplace and we enjoyed it. The breakfast was alright and great room size. I also enjoyed the elevators being at each end rather then the middle. Thank you for a good night sleep as that is what I want

Stayed: August 2018, travelled as a couple
Thank Terri M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 June 2018

We stayed in a 2 bedroom suite which also had a kitchenette. There were plenty of utensils to use to cook a meal. The rooms were a decent size. The complimentary breakfast was small and the waffles were not good. We ended up eating breakfast elsewhere. The overnight desk clerk was not very friendly and seemed pretty annoyed when asked questions. Overall, decent stay.

Room Tip: Ask for top floor so you don't hear people walking around
  • Stayed: June 2018, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Desiree K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 June 2018

We were here for a baseball tournament last week. I have listed some Pros & Cons

Pros:
Clean
Modern rooms
Friendly cleaning staff
Location near interstate- Omaha sucks to drive in so this was a bonus

Cons:
Noisy- I could hear everything in every room around us including their alams
Breakfast was not edible
Front desk was not super friendly
Our window view as of multiple roof ac units

Room Tip: Pick an end room where you are not surrounded on every side by other rooms
  • Stayed: June 2018, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank SmithTravelsAbroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Allison B, Task Force GM at TownePlace Suites Omaha West, responded to this reviewResponded 21 June 2018

Thank you for taking the time to write a review regarding your experience at the TownePlace Suites in Omaha, NE. Thank you for your positive comments and constructive review of the area and hotel. We will take into consideration all aspects of your review of your stay and look forward to your return to the TownePlace Suites in Omaha.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2018 via mobile

It’s a Marriott property. You know it will be clean and comfortable. The roads to get there are ridiculously complicated for a second tier mid-western city. The laundry machines were clean and easy to use and more than many other hotels.

Stayed: May 2018, travelled as a couple
Thank UwchlanJohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 May 2018

Positive - rooms were clean and comfortable; shower good; breakfast food was good;
Negative - Front staff were VERY unfriendly. I witnessed a boy and his father try to pay for sundries. The gal at the front was very annoyed and was somewhat rude. When I asked for a late checkout, she also seemed annoyed. When I checked out she didn't ask how our stay was and did not use normal customer service language "thank you" or "hope to see you again". Would be helpful if the manager could train his staff to be friendly. Because of the customer service, I would not stay here again!

  • Stayed: May 2018, travelled with family
    • Location
    • Cleanliness
    • Service
2  Thank Karen H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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