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Reviewed 24 May 2017

We found ourselves in a great room, extensive views of the harbour. Those at the concierge desk were particularly helpful especially Molly & Judy. Hats off to Ocasr at the Relish restaurant who provided us with a memorable meal and matching local beers. Try the Mac & Cheese it was great. Good central location right next to major shoppings centres, monorail and easy walking to Pike Markets.

  • Stayed: May 2017, travelled as a couple
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Review collected in partnership with this hotel
Thank Allison H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonGuestServices, Manager at The Westin Seattle, responded to this reviewResponded 25 May 2017

Thank you for your review! We are so glad to hear our staff was friendly and helpful and you enjoyed your meal at Relish. We are further glad you were able to take advantage of our prime downtown Seattle location. We can't wait for your next visit to the Emerald City!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 May 2017

Great service, comfortable rooms, always clean and fresh, very good location.

It was nice that they allowed us to stay with our dog without extra charge. The only downside is that you're not supposed to leave the dog in the room alone, so we just put up the Do Not Disturb sign when we had to go out without him.

  • Stayed: May 2017, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonGuestServices, Manager at The Westin Seattle, responded to this reviewResponded 25 May 2017

Thank you for your review! We are delighted to hear you and your dog enjoyed your stay and found your room comfortable. We hope to have the opportunity to welcome you back again in the future!

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Reviewed 24 May 2017

The sheets, restaurant options, little extra such as the lavender roll on to help sleep were nice. The mattresses (had king and fold out couch) could use improvement. There should be padding under the carpet, didn't really feel like there was any. Staff was nice and efficient. Housekeeping seemed to do a good job. Location is great. Just felt priced a bit higher than quality expected based upon price.

Room Tip: Improve mattresses for bed and fold out couch. Put thicker padded under room carpet.
  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Kellie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonGuestServices, Manager at The Westin Seattle, responded to this reviewResponded 26 May 2017

Thank you for taking the time to write a review. Our sincerest apologies that your stay at The Westin Seattle did not meet your expectations. We are glad to hear you enjoyed our downtown Seattle location and that our staff was friendly and helpful. We do hope that you will have a chance to visit us again so that we can provide you with the kind of Westin experience and standard you have been accustomed to.

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Reviewed 23 May 2017

I stayed at the Westin Seattle as my meetings were in the hotel, and it was fantastic! I have read other reviews with complaints about wait times and delays with the elevators, and while those were true, the rest of the service at this location was fantastic. The room was spacious and clean, and the view was great. The bed was comfortable, and despite having a room near the elevator, it was very quiet.

  • Stayed: May 2017, travelled on business
    • Location
    • Cleanliness
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Thank aaa791
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonGuestServices, Manager at The Westin Seattle, responded to this reviewResponded 24 May 2017

Thank you for your review! We are delighted you enjoyed your stay and meetings at The Westin. We are further glad you found your room comfortable and our staff was friendly and helpful. We hope to welcome you back soon!

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Reviewed 23 May 2017

Our suite smelled like an old smoking room with residual smells. The hotel is old but is kept up pretty well except for the smell. Nice location but a bit difficult to find the driveway and parking entry as 2 other gates were closed.

Room Tip: Get rid of the residual cigarette smoke smell.
  • Stayed: May 2017, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Weekend T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AlisonGuestServices, Manager at The Westin Seattle, responded to this reviewResponded 24 May 2017

Thank you for your review! We are glad to hear you enjoyed our prime downtown Seattle location. We apologize that the upkeep of the room was not to our usual Westin standard and will be sharing your feedback with our Housekeeping team. We do hope to have the opportunity to welcome you back in the future to provide a true Westin experience.

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