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Traveller rating
1,359
1,576
478
150
103
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All reviews abc store west tower small beach the big island hawaiian history partial ocean view within walking distance shops and restaurants pool bar ocean front oceanfront room late check per day fitness center self parking rental car resort fee
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12 - 17 of 3,666 reviews
Reviewed 24 April 2021

We stayed 4 nights in April 2021 on a girl's trip. We had a wonderful time and a great stay. Loved the pool, close access to the beach, and it's just a short walk to the center of town The staff was very friendly. I especially want to say thanks to Maile at the front desk and Ian at the bell stand. Maile was incredibly helpful with the amenities at the hotel and the activities on the island. She steered us towards an amazing snorkeling beach and it turned out to be one of the highlights of our trip. Ian was also very helpful. He arranged transportation to the airport and took care of our bags. He was such a nice young man and we knew we were in good hands.

Date of stay: April 2021
    • Value
    • Cleanliness
    • Service
2  Thank Destination798741
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 April 2021 via mobile

The Courtyard is a great location in downtown Kona town close to restaurants, CVS, Starbucks and anything else you could need.

Rooms and all furniture in the lobby seem newly updated and are in very nice condition.

Ellen at the front desk is super friendly and helpful - I really appreciated her hospitality during our stay! She was very helpful at check-in, booking a taxi for our snorkel excursion and helping to hold an item at the front desk someone dropped off for me.

Would recommend eating at Sushi Cocoro and Journey Cafe in downtown Kona, all less than a 5 min walk from the hotel!

Date of stay: April 2021
Trip type: Travelled with family
3  Thank SYLaRue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2021

The room is OK, didn't like the $25 resort fee added since I did not use any resort facility. I had 2 unauthorized charges (parking and restaurant) that I had to call to remove since I never used the parking or the restaurant.

Date of stay: March 2021
1  Thank Therese9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 April 2021 via mobile

We stayed here for a three-night trip. It turns out to be a wise decision. The hotel overall is excellent! The staff members are very friendly and would check with you whether they can be of help. The room is super clean and has great views to the ocean and the beach. That means, the hotel has walking distance to the ocean and beach! Also, it is walking distance to many good restaurants (I love Paradise which crosses the hotel, it has the best pasta!) and one fabulous shave ice store (Scandinavian Shave Ice).

The hotel has east and west tower. We booked two rooms in the beginning and were assigned each room at each tower. I personally prefer west tower because the view seems better and more outlets available in the west tower room. However, the east tower room seems to be more spacious with a walk-in shower. The internet connection is not very good in my east tower room though. We in the end switched to another west tower room.

Overall it’s a great hotel with excellent services and decent facilities! If you are browsing and deciding, just book it! You won’t be let down.

Date of stay: April 2021
Trip type: Travelled with friends
3  Thank Chengchl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2021

We loved our stay at the Courtyard Marriott hotel in Kona.
Loved the swimming pool area. There are a clean and nice pool and a hot tub. The sandy lagoon is located just outside the pool area. You can rent kayaks and sups as well.
Our room was super clean, nice, smelled great, had a small and cozy patio with both mountain and ocean views.
The room service was amazing, we asked multiple times for towels and water and got it all delivered to our room within 10-15 minutes. The hotel is located right by the street where all the restaurants are located.
I would upgrade the bar/ restaurant menu to have healthier food options, but it didn't bother us to much as we had multiple food option available right around the corner.

Date of stay: April 2021
Trip type: Travelled with family
2  Thank Olga Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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