We had booked 10 rooms for an event on 28th Mar with advance payment of 5000/- Tata Ultra marathon at Lonavala due to strict lockdown guidelines & cancellation of the event. We informed Mr. Amit Khandelwal about cancellation of room with refund. There was no mention of cancellation charges or no-refund of advance intimate at the time of reservation. They have been making false promise of refund over last 1month with no response to calls, only email reply about payment will be refunded, there are other reviews too about worst client experience.