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Kainath
Mumbai, India

Pool is basically just for show

4.0 of 5 bubblesReviewed 2 Jan 2020
This is a lovely property in Lonavala, but I dont know most of the resorts keep the depth of the pool to just 3 feets making it just impossible for the ones who would really like to swim. Rest everything is good about this resort.
Date of stay: July 2019
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Reviews (143)
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46 - 51 of 143 reviews
Reviewed 10 September 2019 via mobile

We were the group 35 members for Sales review meet at this hote. It was pleasant stay. Hotel team ensure our event success by attending our almost every request. Nice food with even late service. The property is nice and seems recent Renovation.the pool here is just superb and maintained.Rooms are recently painted and good size bed ensure comfort night sleep . Overall it was a nice experience.

Date of stay: August 2019
Trip type: Travelled on business
1  Thank imranjiHussain
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RetreatHospitality, General Manager at Retreat Heritage Lonavala, responded to this reviewResponded 15 September 2019

Dear Guest,
Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us.
We feel honored to have met your expectations.We are committed to provide prompt and efficient services to all our guest and appreciate Your comments such as Staff and Facilities are most encouraging and will always be our greatest rewards.
Your feedback is very important and encouraging for us to maintain our standards in coming future.

We are all looking forward to welcoming you back to Retreat for another memorable holiday.

Warm Regards
Mankar Sandeep
For Retreat Heritage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 September 2019 via mobile

Very nice stay during the monsoonweek as we were there for almost three days and all over Maharashtra there was heavy rain but we stayed in Retreat Heritage very comfortablely, had nice food, room service and enjoyed very nice breakfast...visiting here frequently for last 3 years.thr property is now renovated almost entirely and feel is nice. The swimming pool is just Beautiful. Visited most of the waterfalls caves and other beautiful spots as lonvala is just awesome in monsoon .

Date of stay: September 2019
Trip type: Travelled with family
Thank corporateindian
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RetreatHospitality, General Manager at Retreat Heritage Lonavala, responded to this reviewResponded 10 September 2019

Dear Guest,
Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us.
We feel honored to have met your expectations.
we are committed to provide prompt and efficient services to all our guest and appreciate comments such as Staff and Facilities are most encouraging and will always be our greatest rewards.
Your feedback is very important and encouraging for us to maintain our standards in coming future.

We are all looking forward to welcoming you back to Retreat for another memorable holiday.

Warm Regards
Mankar Sandeep
For Retreat Heritage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 December 2018 via mobile

Business / Holiday combination
Excellent location, very nice and helpful staff. I spent 2 nights here and the dinner buffet varied daily presenting different cuisine. Also the cooks and waiters were very nice and professional, especially very young waiters rooms are nice, comfortable, the only claim I would have is the furniture - a little bit obsolete ( upholstered bed and sofa, good mattress though). The pool area is also very nice with a Covered and baby pool along . would highly recommend this hotel. It is true, the construction is in nearby building, but it is everywhere and there was a minimum noise out of is, not disturbing at all.

Date of stay: December 2018
Trip type: Travelled on business
Thank Desiprofessional
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RetreatHospitality, General Manager at Retreat Heritage Lonavala, responded to this reviewResponded 6 December 2018

Dear Guest,
Thank you for your wonderful review of our resort. It gives us great pleasure to read that you enjoyed your stay with us.
We feel honored to have met your expectations.
we are committed to provide prompt and efficient services to all our guest and appreciate comments such as Staff and Facilities are most encouraging and will always be our greatest rewards.
Your feedback is very important and encouraging for us to maintain our standards in coming future.
We Have noted your suggestion for Furniture and corrective action will be taken.

We are all looking forward to welcoming you back to Retreat for another memorable holiday.

Warm Regards
Sandeep Mankar
For Retreat Heritage

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 October 2018 via mobile

This was my second visit to the property but with the type of experience we had, we would like to visit again. Its a nice and clean property. The food is awesome.No need to try food from outside. We tried punjabi and chinese both. The rooms are neat and spacious. Swimming Pool is wide clean and covered ..
given the value for money, reach from the main road and facilities.

Date of stay: October 2018
Trip type: Travelled with family
1  Thank Shakir A
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 9 August 2018

The only best part is that it is near to the station. almost near the heart of a city. Rooms are decently lit up and the staff is helpful. Food is average and so is cleanliness. Can be much better as the property is in very good location

Date of stay: July 2018
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
1  Thank naval s
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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