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Reviewed 28 October 2021

We stayed at Lake Palace for 1 night, and I must say the place is as good as shown in photos (even better). Multiple activities like mini golf, pedal boat, cycling, etc. and complimentary 1 hour evening sunset cruise. Covid protocols were followed properly. Their service is cherry on the top. Extremely attentive and responsive towards all their guests. Special mention to Ajith Shah who guided us through the entire property and made sure that the trip was indeed memorable. He was prompt in responding to all our requests and always went an extra mile in ensuring a wonderful stay. P.S. Dinner was also great. +1 to the chef and manager who prepared the dishes as per our requirements.

Date of stay: October 2021
Trip type: Travelled as a couple
Thank FalakS30
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sanal Devadas, Guest Services / Front Office at Sterling Lake Palace Alleppey, responded to this reviewResponded 28 October 2021

Dear Mr.Shah,

The entire team at Sterling Lake Palace would like to thank you for such pleasant feedback about your recent stay with us.

It gives us great pleasure to read that your experience went beyond your expectation with our flawless associates taking care of your every need.

The entire team hope that we will have the pleasure to welcome you back with us in the near future.

Thanks & regards
Sanal Devadas
Service Manager
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 October 2021 via mobile

Recently stayed with my family at sterling Lake palace

As the name says it's a paradise in the rice bowl of Kerala. From entry to exit everything was spot on, warm welcoming, delicious food, boat rides, swimming pool.
And the most enhancing thing was the amazing hospitality of staffs who works there they will simply awsome.
Would love to come back soon

Thank you all

Date of stay: September 2021
Trip type: Travelled with family
Thank Dream311799
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sanal Devadas, Other at Sterling Lake Palace Alleppey, responded to this reviewResponded 27 October 2021

Dear Mr. Abilash,

Greetings from Sterling Lake Palace Alleppey!!!

Thank you for penning down this wonderful review of our resort and its services. It is our sincere endeavor to give our guests a flawless experience every time they choose to stay with us. We are happy to read your excellent remarks about experience. We are privileged to serve guests like you who appreciate our services.

Your kind words of appreciation will surely be shared with our staff and it is a huge motivation for them as well
We once again thank you and look forward to your esteemed patronage.

Thanks & regards
Sanal Devadas
Service Manager
Front Desk

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Reviewed 2 September 2021

One of my Favourite destination now, the hospitality is outstanding. The food is supper delicious.The property is damm beautiful. The rooms and common areas gives a stunning view of The Lake. Its amazing how the staff takes care of each and everything to your liking.
In restaurant we met Mr. Krishna who was very attentive and Mr.Kaushik who has a very good knowledge about the local delicacies as well as the Resort activities and local must visit places which helped us exploring Back Waters and nearby places easily. At Reception Ms. Neeba was dedicated to solve your issues.
Believe me people stay in many places but when they found everything perfect they returns back and that is bcoz of the Hospitality we have got from the Resort staff - who makes your stay memorable and amazing in every possible way.

Will surely come back and stay here again.

Date of stay: August 2021
Trip type: Travelled as a couple
Thank khalidperwezk
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sanal Devadas, Other at Sterling Lake Palace Alleppey, responded to this reviewResponded 2 September 2021

Dear Mr. Khalid,

Greetings from Lake Palace Alleppey!!!

The entire team is delighted to receive such wonderful feedback and to learn that your experience at our hotel has been exemplary. The team is our strength and your generous praise will surely encourage them to continue creating everlasting memories for our guests.

Kind regards,
Sanal Devadas
Duty Manager
Front Desk

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Reviewed 25 August 2021 via mobile

I booked this property to celebrate my wedding anniversary on22/8/21. We got Room No. 216. The room was spacious and well maintained. The service was extraordinary. Mr. Abhimanue assisted us and offered a delicious cake. The scenery was stunning. The food was delicious. I'm pleased with the quality and service of the staff. I will suggest to everyone about the property.

Date of stay: August 2021
Trip type: Travelled with family
Thank Priya S
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sanal Devadas, Guest Services / Front Office at Sterling Lake Palace Alleppey, responded to this reviewResponded 26 August 2021

Dear Ms. Priya,

Greetings from Lake Palace Alleppey!!!

Thank you so much for taking the time to share such a great feedback with us.

We are so glad to hear that you enjoyed every bit of your stay at Lake Palace Alleppey. We, at Lake Palace ensure that our valued guests receive impeccable service and attention throughout their stay.

We are glad that we could leave you with a memorable experience all across. This is what our team always works towards. Once again, thank you for your great feedback and we look forward to welcoming you back soon…

Thanks & regard
Sanal Devadas
Duty Manager
Front Desk

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 April 2021

It was wonderful experience, the staff was very friendly and courteous.The hotel's amenities are remarkable and some of them is like paddle boat,fitness center,pool,fishing, especially water meadows are gorgeous.Most of the memories( in lake view deluxe) will reminiscent in our heart. surely we will recommend to my friends and family.

Room tip: lake view deluxe room-one word it's Astonishing
Date of stay: April 2021
    • Value
    • Location
    • Service
Thank samson1912
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Sangeeth Soman, Guest Services / Front Office at Sterling Lake Palace Alleppey, responded to this reviewResponded 30 April 2021

Dear Guest,

Greetings from Lake Palace Resort ,Alleppey!

At the outset let me thank you for your patronage – we really appreciate the fact that you stayed with us.
Undoubtedly, your review is probably the most comprehensive and we really appreciate the time and effort you have spent in articulating feedback for each area of the hotel as you experienced. I am sure that a lot of travelers will also benefit from your review.

We wish you and your family safety and good health and urge you to continue your patronage with Lake Palace Alleppey.

Warm regards,
Sangeeth Soman
Front Office Manager

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