We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Nearby Hotels
Reviews (379)
Filter reviews
379 results
Traveller rating
105
108
78
41
47
Traveller type
Time of year
LanguageAll languages
105
108
78
41
47
Show reviews that mention
All reviews convention center great location parking garage older place would stay again clean rooms balcony view an update within walking distance continental breakfast balcony door stayed nights third floor great place to stay the main street national park pigeon forge
Filter
Updating list...
7 - 12 of 379 reviews
Reviewed 10 October 2018 via mobile

This is an older place and it is quite run down in spots. There were some holes in the wall around the television and lots of loose wires hanging from the tv. The furniture is battered. Our rooms smelled strongly of chlorine even though the pool was closed for the season. Our “balcony” looked upon the bare wall of an adjoining building. That all sounds terrible, but it is ten times cleaner than you expect it to be. I’ve stayed in similar places that just felt gross. The Reagan Inn needs lots of fixing up, but it’s needs are primarily cosmetic. Staff is super great and very helpful.

Date of stay: October 2018
Thank MartinBlank94
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Reagan Resorts Inn, responded to this reviewResponded 11 October 2018

Martin, thank you for reviewing your visit. It is good to read you liked your spotless room as well as our courteous associates. However, we are sorry we missed meeting some of your expectations and regret the inconvenience it caused. Your feedback has been shared with the appropriate individuals in our organization. We do hope you will stay with us on your next visit to the area as we make progress toward a refreshed and renovated facility!

Nicole Sins
Client Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 September 2018

One of the cleanest places I've stayed. Great location. Friendly staff. Very, very outdated. I would probably not stay again. Pool was green and unkept. Although The price was not bad. Free breakfast was a plus.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Judy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Reagan Resorts Inn, responded to this reviewResponded 27 September 2018

Judy, thank you for being our guest. We are glad you liked our courteous service and that our location was ideal for your needs. However, we are sorry you were disappointed with some aspects of your stay. We are pleased to say we will soon be renovating our guest rooms to feature the latest in design and local touches. We would love to welcome you back to see our refreshed accommodations!

Nicole Sins
Client Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 September 2018 via mobile

I was going to wait until after our stay to post something regarding this hotel, as to get a full experience first, however I’m so aggravated at this point that I’m going to go ahead and review it. Upon first glance when we first checked in - dated. I know the hotel is old but it needs updates, bad. There is this funk that hits you like a brick wall, the carpet is stained to the point of being afraid to walk barefoot on it, half of our lights don’t work, and the view from the balcony that was so highly distinguished on the booking site?? A green pool that looks like it hasn’t been cleaned in ages and a wall. Our A/C unit kicks on and off so loudly that it wakes you up. This place looks like it’d be featured on an episode of “Haunted Hotels”. Also, to top off my annoyance, there has been an incessant ringing noise out in the hallway this entire night that has kept me awake ahead of a 6 hour drive this morning back home. I’m annoyed and pissed that I didn’t look into this place further before booking. I’ve paid less and gotten much nicer. We won’t be back.

Date of stay: September 2018
Trip type: Travelled as a couple
Thank RheganS2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Reagan Resorts Inn, responded to this reviewResponded 27 September 2018

Dear RheganS2018,

Thank you for being our guest and for taking the time to share your feedback. We are truly sorry for the cleanliness issues described and for overall not meeting your expectations. We want you to know that we will begin room renovations soon and we believe these improvements will demonstrate our commitment to providing guests with the best experience possible. Your comments are being shared with our team and your feedback will be taken into consideration when making improvements. Thank you for choosing our hotel and we hope you will stay with us again for a better hotel experience next time.

Nicole Sins
Client Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 September 2018

Great location,very clean will definitely book again room was very clean would recommend this hotel to anyone and front desk was very helpful thanks for everything great conference and very convenient to everyone

Date of stay: September 2018
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JMDDA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Reagan Resorts Inn, responded to this reviewResponded 20 September 2018

Thanks so much for choosing the Reagan Inn for your conference. It's wonderful to know that we met all of your expectations and that you were especially happy with the service provided by our excellent associates. We value your recommendation and look forward to welcoming you again soon.

Nicole Sins
Client Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 September 2018 via mobile

Good location. Pool needs upgrading. View from balcony was another building. Good breakfast. Spacious room. Need more outlets. Would stay again. Cheapest room we could find. Needs updating inside and out.

Date of stay: September 2018
Trip type: Travelled with family
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
00gc, Manager at Reagan Resorts Inn, responded to this reviewResponded 18 September 2018

David, thank you for your feedback. We are glad overall you had a pleasant stay and were impressed with our ideal location. However, we are sorry our hotel was not up to your expectations. Your comments will be shared with the concerned individuals in our organization planning a future renovation. We appreciate your feedback and hope to welcome you back soon for a better experience.

Nicole Sins
Client Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews