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Review of Baskins Creek 402

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Very good
6 reviews
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 8
Gatlinburg, Tennessee

Reviews from our community

Very good - based on 6 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
Linda H
Independence, Kentucky, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Would love to stay in this condo again if it were clean.”
Reviewed 25 October 2014 for a stay in October 2014
1
person found this review helpful

The condo sits up the road from traffic light 6 which is a great location. I enjoyed my 7 night stay but was disappointed in the cleanliness of the condo. The entire condo needs a good cleaning. There were a lot of spills on the carpet, the kitchen floor was dirty, the counter tops were sticky, but the worse thing is the mold growing in the shower in the master bath. Room 402 is nicely decorated and would receive an A rating if properly cleaned.

Travelling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
8 Feb 2017
Dear Linda H,

Thank you for taking the time to provide us with the feedback from your stay in Baskins Creek 402. I am disappointed that you experienced issues during your visit and apologize that it impacted your stay. It is important for us to ensure that the properties on our program are in their best possible condition for our guests and I apologize that we fell short on not having some of these issues identified and fixed prior to your stay. I am happy to report that the cleaning issues have been addressed by the housekeeping department and no issues have been reported in quite some time. We hope to have the opportunity to accommodate you again during a future visit to the Smokies so that you will see that your visit with us just now is not the norm for our guests.

Yours in hospitality,
Amy P
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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