The William Vale in Brooklyn is an exceptional hotel. Luxurious rooms with stunning Manhattan skyline views and floor-to-ceiling windows make for a memorable stay. The pool, is perfect for relaxation, and the garden area offers a peaceful escape. Dining options like Leuca and Mister Dips are fantastic. A special shout-out to Edwin Corona for his outstanding service and attention to detail, making our stay even better. The William Vale perfectly blends luxury, comfort, and excellent service, making it a top choice for a 5-star experience in New York City.

The William Vale was flawless in their execution in providing a luxurious yet comfortable experience during my visit in May 2024. The hotel exudes modern yet clean simplicity; this was demonstrated throughout the amenities on property all the way down to the Le Labo toiletries. Each interaction I had with a staff member was engaging and pleasant.

In particular to Anggie, what a gem the hotel has in her. Anggie is the GOLD STANDARD. She is so very kind, professional and thoughtful. She was always ready to assist with her smile and warm personality, she genuinely exuded excitement in helping me navigate all that Brooklyn and Williamsburg had to offer. Anggie provided me with endless options for shopping, dining and recreation. I managed to check mark off a good amount of spots that she recommended and all of them hit the mark and were of great satisfaction. From coffee shops and dinner options to local destinations in Williamsburg to other gems around Brooklyn, my trip was fulfilled to its utmost potential and that was largely in part to Anggie’s efforts.

Juan was a joy as well; every morning and afternoon during my stay, I was greeted by his kindness and sense of urgency to any assistance that I may have needed. He was a true gentleman always ready to lend a helping hand in providing directions or assistance with my luggage.

The William Vale is selling itself as 5 star urban oasis. In actuality, it has monetized the pool to favor non-hotel guests, and if you have a room, don’t count on getting to the pool deck any time soon. I scouted the hotel a week before my stay, and asked at the front desk what I need to know about the pool. “If you’d like a cabana (a 8’ x 8’) benched area with no privacy), it’s $750". For non-guests $600, which you won’t know unless you look on the non-guest prices on the website. I was NOT told that pool is reservation only, even for hotel guests. There are only ca. 8 poolside chaise lounges which can be semi-reserved at no cost for the entire guest population, and even then the hotel dictates 3 hour time windows for your reservation, which is still first come first served.

What to expect at this hotel:

At no time may you use the pool and get a seat without an advance reservation. Far from a serene oasis, it feels like a cheap party scene (that’s very expensive).

The staff will treat you as an annoyance at all times.

All food and drink prices are hyper inflated.

My Amex was double dipped at the bar. The following day, a family gave their physical card to pay, and staff ‘lost’ it.

If you wish for housekeeping, you must actively indicate it with the door tag.

Pros:
The housekeeping staff is aware of the under-par general staff issues and hotel policies, and they’re delightful.

The room views of Manhattan are stunning.

A final cherry on my stay was that the fifth time my room key deactivated, it was the evening before my check out. Staff opened the door with their key, and when I asked for a new key, I was told “well, you’re leaving tomorrow, so you don’t need one.”

Avoid this hotel. It’s not worth it.