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1Nicole
Connecticut

Less expensive and we know why

1.0 of 5 bubblesReviewed 23 Jun 2024
First of all, the good stuff, because I am not heartless. The room and bathroom are decent size, high ceilings, very comfy and clean. But. There was a wedding this weekend here, so the coffee bar/restaurant was closed for the morning… there is no nearby alternative. Then we tried to check into our room a little early. “The wedding… cleaning all the rooms right now… putting you into one of the rooms that is ready right now would be a downgrade….,” said the clerk. When I said we would take it, the manager said that no, it would be an upgrade and she could not give it to us. I said surely one room could be cleaned in the next half hour. “No, you have to wait 2 hours until all the rooms are ready.” So we went to a friend’s to nap in their bed. Retuned after dinner. Went to bed on the 4th floor. Well, tried. Pounding music, like a boom box from a passing car, shook the room. Bass pounding the walls. We called the front desk. “It will stop at 11:00.” Gee, thanks. I saw a man sitting on the floor cradling his head this morning, and I know exactly how he felt.
Date of stay: June 2024
Trip type: Travelled as a couple
1.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
1.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
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Reviews (1,682)
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Reviewed 15 June 2024

Great hotel. Easy check in. Came for a weekend getaway with friends and it was the perfect spot for three women to stay for a long weekend. The location is great and nearby to many restaurants and bars. We really enjoyed our stay here and would come back!

Date of stay: June 2024
Trip type: Travelled with friends
1  Thank Mary S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2024

Can’t say enough good things about The Box House hotel. It’s a beautiful hotel with a lot of boutique character. Kristina at the front desk was extremely friendly and helpful. Lots of great amenities like a restaurant/bar and fitness center and is in a cool area with walkable hot spots. Would highly recommend!

Date of stay: June 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank spoz13
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2024

We came to the Box Hotel for a wedding and had a wonderful experience. Great decor, excellent location, and really appreciated the staff, especially Kristina! Thanks for all your help with accommodating us. Highly recommend The Box Hotel!

Date of stay: June 2024
Trip type: Travelled as a couple
1  Thank Janinecmg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 15 June 2024

Everything about this hotel is great! From the moment you walk inside, it’s got the coolest chill vibe! Our wonderful host Kristina even let us check in super early!!! Which was a lifesaver on a hectic Friday!! There’s even great coffee options and the rooms are plush! Loved it!!!

Date of stay: June 2024
Trip type: Travelled with friends
Thank Paige S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 6 June 2024

We were in New York for 5 days and received a room upgrade because we had one of our party who had a leg brace and mobility issues. We were very happy with our room and the large bathroom. The location suited us well as it was within walking distance to the ferries which we loved.

Date of stay: May 2024
  • Trip type: Travelled with family
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    • Cleanliness
    • Service
Thank Rita V
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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