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“Shame ,Shame on you Paula and Sons”
Review of The Lady & Sons

The Lady & Sons
Ranked #155 of 845 Restaurants in Savannah
Price range: US$10 - US$23
Cuisines: American
More restaurant details
Restaurant details
Dining options: Breakfast, Lunch, Dinner, After-hours, Buffet, Delivery, Reservations, Takeout
Neighbourhood: Downtown
Description: The Lady and Sons offers guests the comfort of family-style dining along with the enjoyment of classic Deen Family recipes, such as Southern-style entrées and delicious side dishes.
Reviewed 4 weeks ago

We were visiting the Downtown Historic District in Savannah Ga. After a long day it was time to decide where to have dinner . We were looking through the hotel pamphlets and saw Paula’s Restaurant of course her advertisements sounded so good that it made us hungry for Good home cook meal. Well we walked their from our hotel only to be confused with the menu and the staff really can’t explain it in a simple way. Bottom line is it’s $24.99 per person so for 2 of us it was $50 but drinks are separate charged. Chicken came and it wasn’t golden brown as described it was border line dark almost burnt. juicy and moist was not the case dry and hard to swallow . I took 2 bites and this is the breast and had to throw back with my ice tea.Pot roast was dried out as well and tasteless more like salt. Cat Fish oh how did they get this wrong almost burnt same color as the chicken more breading / pinko than fish very Dry. However on a positive they got the collards and sesame salad right .The cobbler was very disappointing and banana pudding was not home made. Someone has dropped the ball on food quality control . This restaurants is keeping precooked food on a hot line in the kitchen under heat lamps and not changing the oil as often as you should. It screams nothing nor home cook meal. Needless to say we didn’t eat much of it. and wasted $60.00 plus for garbage. I do not recommend this Restaurant location at all .Paula and Sons take a look at your reviews and see what is the constant. Make a change if you care. DO NOT GO THERE. With the chefs / managers/ cooks attitude the next step is Dirty Dining.

Date of visit: August 2021
    • Value
    • Service
    • Food
3  Thank 895debbiek
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Diverse Concepts, Owner at The Lady & Sons, responded to this reviewResponded 4 weeks ago

Hi. We have passed your notes to our General Manager. We are so sorry for your negative experience. We want all of our guests to have a five-star dining and service experience and we realized we missed the mark. Thank you for the honest feedback. Comments like yours only help us evaluate and make needed changes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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25 - 29 of 10,986 reviews

Reviewed 18 August 2021

We had such a great dining experience here!

We came with two adults, and two children, ages 1 and 5. We ordered 3 main dishes and 4 sides: Roasted Chicken, Fried Chicken and Pot Roast as the mains; Creamed Corn, Potatoes, Baked Mac and Cheese, and Green Beans for the sides.

My husband ate some of everything. He was in heaven and said he wanted to come here for thanksgiving! The cheddar biscuits they start you off with are absolutely amazing. I normally do not eat fried chicken, but this was delicious! The pot roast was melt in your mouth good.

My one year old chowed down on chicken, creamed corn, mashed potatoes, and green beans. My 5 year old did not like the baked mac and cheese because of the breadcrumbs (he's a picky eater).

The only downfall for me was the roasted chicken, it just wasn't as good as everything else, but that doesn't bring my review down!

It's a little pricey, but well worth it! We would definitely come back here.

Date of visit: August 2021
    • Value
    • Service
    • Food
Thank living4music27
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Diverse Concepts, Owner at The Lady & Sons, responded to this reviewResponded 4 weeks ago

Hi! We certainly thank you for visiting. Come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2021 via mobile

Lorene Walden gave me excellent service and wonderful info about the history of the city.

Excellent service. Way too much food for one person!

Date of visit: August 2021
Thank HelenBlack75
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Diverse Concepts, Owner at The Lady & Sons, responded to this reviewResponded 4 weeks ago

Hi! We certainly thank you for visiting. Come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2021 via mobile

We arrived a family party of six and had to wait about an hour but they had a lovely air conditioned area to wait in plus we could look at the store. We were seated downstairs and the choosing began. We picked meatloaf, chicken and dumplings and fried chicken along with creamed corn, mashed potatoes, salad, and mac’n cheese for our meal. There were six of us and we knew we would not leave hungry. The fried chicken and meatloaf were excellent as well as the creamed corn which was out of this world!! The corn and potatoes were brought out in soup sized bowls and we immediately ask for more as we knew we would empty those out fast with six of us. We never saw any more of either dish. We were told they ran out the second time we ask and they would bring them out when they were done. Twenty minutes later still no creamed corn or potatoes we asked again and we got a very inquisitive look and they answer if I just don’t know what’s going on. We never got any refills on those two items. We did get refills on mac’n cheese and fried chicken plus I believe chicken and dumplings. It was just too bad we never could get potatoes and the creamed corn. Dessert was the butter cake delicious in the vanilla and just ok in the chocolate. Wait staff was very nice, kitchen just seems unorganized.

Date of visit: August 2021
1  Thank juliebfromindy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Diverse Concepts, Owner at The Lady & Sons, responded to this reviewResponded 4 weeks ago

Hi! We certainly thank you for visiting. Come back soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 August 2021

I had such high expectations for this place and boy was I let down!! The food was good but the service was awful! It took forever to get my husband’s drink, it came after the food. The food was delivered by someone that just rattled off what he was giving us and just dropped it on the table. We sat for over 5 minutes with our food on the table but couldn’t eat it because we had no plates. Despite the 20 times workers walked past our table with us just sitting there with no plates, no one asked if we needed plates. And that’s sitting 20 feet from the hostess stand where the manager was standing!! The waitress checked on us one time and then dropped the bill and gave us desserts to go. I really expected more with Paula’s name on it and the price you pay. Never again!!

Date of visit: July 2021
1  Thank houseoffoust5
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Diverse Concepts, Owner at The Lady & Sons, responded to this reviewResponded 4 weeks ago

Hi. We have passed your notes to our General Manager. We are so sorry for your negative experience. We want all of our guests to have a five-star dining and service experience and we realized we missed the mark. Thank you for the honest feedback. Comments like yours only help us evaluate and make needed changes.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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