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All reviews historic district southern hospitality within walking distance cocktail hour each morning trip to savannah oatmeal location was perfect happy hour ballantyne hors oglethorpe antiques ruby accommodations parlor history
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Reviewed 5 November 2018

Great location Great staff and Great accommodations We loved our stay at the Inn Staff suggestions for restaurants site seeing and ways to visit the city Halloween night and the visit to the Bonaventure Cemetery was so amazing and interesting We will be back

Room tip: Great charm
Date of stay: November 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank charlesk737
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grits2, Owner at Ballastone Inn, responded to this reviewResponded 6 November 2018

"BOO" Bonaventure at Halloween, you are a brave guest! Perhaps your next visit will include Ms. Anderson, the wife of the original owner. The only problem is that she is not scary.....just moves through the house making sure all is well.

So glad you had fun, look forward to another visit soon.

Jennifer
owner
and all of B's staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 October 2018

This is my second visit to the Ballastone and it will not be my last. The amenities are wonderful- from the breakfast to afternoon tea, hor’doeurves to the sherry and port for the nightcaps - all are wonderful and very generous. The real star here, no, not the great location or charming old building- is the Ballastone staff. They are just top notch.

Room tip: All the rooms are different, each has its own advantage.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
1  Thank Delaware19
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grits2, Owner at Ballastone Inn, responded to this reviewResponded 5 November 2018

What can I say, although you do not see me, I am here in the background and after 16 years I can say that they have an endless passion, mine sometimes is not endless, for hospitality and it is what sets us apart!

Thank you for noticing. In Savannah with 40 bed and breakfast, 112 hotels, the competition is fierce especially to a new traveller to Savannah. So when we are complimented as such we relish in the fact that we are doing something special when the guests notice.

Jennifer, owner
and every member of our staff!

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Reviewed 30 October 2018

We spent our 35th wedding anniversary weekend here. Everything was perfect the staff was awesome. Breakfast was very good. My wife loved the high tea. The inn is right in the middle of town. I was able to push my wife in the her wheelchair around town

Room tip: the room was perfect!! we can not wait to come back
Date of stay: October 2018
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank benbuckner
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grits2, Owner at Ballastone Inn, responded to this reviewResponded 5 November 2018

Thank you Ben.

So happy you enjoyed your visit. It makes it pretty easy with access through the back, handicapped parking outside the door and up the elevator you go to the entire house. You are certainly correct, we are in the center of historic Savannah at Bull and Oglethorpe with restaurants walkable and most of the sites.

Thank you for taking a minute to share your stay with us!

Look forward to your next visit!

Jennifer, owner
and all our staff!

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Reviewed 24 October 2018

We where treated from start to finish amazing the staff where on top of everything from our stay in the room got so pampered from breakfast through the day with tea and Hors d’oeuvres bon appetite love everyone thanks again From ORANGE COUNTY See you soon

Room tip: They where all amazing!!
Date of stay: October 2018
Trip type: Travelled with family
Review collected in partnership with this hotel
Thank Pathfinder641643
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grits2, Owner at Ballastone Inn, responded to this reviewResponded 27 October 2018

We "aim to please" here at the B. There are so many beautiful places to stay and we are so flattered you picked us!
Tea is always a special feature for us, not sure if anyone does it like we do.
Please come again!
Jennifer
owner

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Reviewed 21 October 2018 via mobile

So, I’m sitting here in the beautiful living room of the Ballastone Inn struggling with what sort of ranking to give. While I settled on five stars, there is a big caveat: Don’t unknowingly book the basement rooms.

Now, having read a number of other Ballastone reviews I fully expect the manager/owner to respectfully respond, as she usually does, that it’s not a basement it’s the lower level and there are no basements in Savannah.

But trust me, it will feel a lot like a basement to you: low ceilings (maybe 7 foot eight inches by my guesstimate); no individual thermostat and so the room was warm and stuffy for sleeping; across from the kitchen; you take the elevator DOWN to get to your room (a first for me, and the point at which a funny feeling starts in your stomach), etc.

One of the manager responses to a similar complaint was that they always tell people in advance if they’re getting a “courtyard” (aka basement) room. Hmmm ... not in my case, or if so it wasn’t really made clear what it meant. For the money I’d have preferred to be in a “normal” room somewhere else, or might have paid up for a better room at the Ballastone (we were only there one night so once we were in the room it wasn’t really worth the fuss).

I understand the dilemma for the owner. No doubt the business forecast under which she bought the business included revenue from the lower-level rooms (I’ll meet her half way and call them that). But really, these rooms should be closed and converted to storage space or something. It’s a bit like the Four Seasons having a lower tier of rooms that was significantly below their normal standard and that you would only find out you’d booked when you opened the door. They just wouldn’t do it, and nor should the Ballastone.

At the very least they need to make it MUCH clearer, including on the website, that these rooms are not in the same league as the other rooms.

In all other respects we thought the Inn was excellent.

Date of stay: October 2018
Thank 228David
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Grits2, Owner at Ballastone Inn, responded to this reviewResponded 24 October 2018

Thank you sir for your honest response. Savannah really does refer to our lower rooms as our courtyard rooms. I would just like to thank you for your description of our parlor and common areas as we work very hard to capture the days of long ago with elegance but comfort. In these older homes, in Savannah, they really are referred to as courtyard level the reason being that you have views of the courtyard and can walk right out into our lovely courtyard .

The second and third floors are the highest ceilings and in our case with the 4th floor added by our distinquished owner, Henry Blum who raised his 13 children. So you are correct the rooms are all different as in any 1838 mansion of its kind.

We do love our elevator and as I just read a couple of reviews its pretty hard to carry luggage up two or even three stairs and does keep guests from booking in such large mansions just becuase of the stairs issue, so we are rather partial to our elevator.

Two of our courtyard rooms have fireplaces, which is unusual to find. It gives them tons of character. As an owner I try to make each and every room very special no matter where it is in the house. Nor would I ever like to see all the rooms exactly the same which would take away the charm that guests are looking for.

Please come again to Savannah!

Jennifer
owner

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