Great hotel in nice part of town. Clean rooms, but walls are thin so u can hear other patrons and people walking in hallway. Great service and friendly attendants. Awesome brewery steps away for custom beer and good eats. More
- Free Wifi
- Free Parking
Great hotel in nice part of town. Clean rooms, but walls are thin so u can hear other patrons and people walking in hallway. Great service and friendly attendants. Awesome brewery steps away for custom beer and good eats. MoreShow less
Thank you for your feedback.. We do apologize that you could hear in the hallways. We look forward to seeing you, your next time in Jacksonville
Not to happy about the condition or the knowledge of the staff.had numerous problems. Which nobody followed up to correct or probably passed it on to the correct personnel I would not recommend this hotel
Thank you for your constructive feedback. I do sincerely apologize for an issues that you experienced during your time with us. Please note that your comments have been sent to the general manager for further review and action.
Front desk was good. The beds are extremely hard and uncomfortable. The worst treatment was in the breakfast area. The treatment was rude not to say the least. Cold coffee, no one really helping us. The one that was present there was abrupt and rude! In Gainnesville the Hilton Garden is excellent as we stayed there many times and loved it.
Thank you for your review. We’re sorry we didn’t provide the quality of amenities and service you deserved during your recent stay at our hotel. We apologize for the issues encountered, and we are working with our team to ensure the situations don’t happen again. Your feedback is genuinely appreciated as it is the first step in helping us improve our services. If you return to our area, we hope you’ll stay with us again.
Our basketball organization had a wonderful stay at the Hilton. Everyone was very helpful. The property, & rooms were very clean. We had a great experience at the Hilton Garden Inn. The location is great.
Thank you. We look forward to hosting you again
This is a nice, comfortable hotel. The room was clean, as was the lobby. The staff were courteous. The breakfast was good. The atmosphere was quiet and restful. A very nice place to rest a couple of nights.
We are overjoyed that you were relaxed and enjoyed your time with us.
The room was very clean, air worked great. Friendly hotel staff. Location is great! close to shopping, restaurants and anything else you may need. Especially WaWa!! We will return to this location. Extremely happy!!
Thank you for your feedback. We take pride in our Hotel and ensuring that our guest are happy.