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Midtownhoteluser

Nice stay after room change

5.0 of 5 bubblesReviewed 31 Jul 2024
I asked for a quiet room away from elevator (yes) and HVAC noise (no), as the unit in the wall and outside were very noisy. The 2 queen bedroom was also a bit dingy.
Coco at the front desk was super understanding and helpful, and found us a much better room which I believe was an upgrade and would be the main reason I would return to the hotel (although the HVAC was still on the loud side). The bar was also great - Richard and Omar were friendly and made excellent cocktails, and the restaurant staff and food were good. Evan at front desk and Vince at parking were also very friendly and helpful. Great location and easy to access from highway.
Date of stay: July 2024
Trip type: Travelled with family
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
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Reviews (1,203)
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Traveller rating
952
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11 - 16 of 1,203 reviews
Reviewed 29 July 2024

Our stay at the Rittenhouse was a wonderful treat and experience. It was a short visit but there are so many great memories from our stay. The staff was friendly, accommodating and very welcoming. An example how the staff tries hard to please all guests: a staff member was wheeling towels down the hallway, saw that my wife and I were heading to the elevator. As he passed the elevator, he pressed down. When we arrived at the elevator, the doors opened on cue. Something small but appreciated. The hotel is clean and well maintained. Our two meals were delicious, the service was timely, efficient and warm. The view from our room was breathtaking and what we both wanted to see. We enjoyed our stay immensely and we will make it a tradition to return and be pampered again.

Room tip: Just ask for help, ask questions and enjoy.
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
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    • Sleep Quality
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    • Service
Thank jurij
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 8 July 2024

We loved this hotel. Wonderful location, accommodations, and amenities and exceptional staff. They really went above and beyond to make us feel welcome and comfortable, from our very late , middle of the night arrival until we got into the Uber to the airport. For us, it was a big splurge and worth every penny.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kristin B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 7 July 2024

The facility is top in Philadelphia and especially on Rittenhouse Square. Brought our pet dog and accommodations were excellent. Treated like royalty. Staff was excellent and breakfast - very good. View of the fireworks from room was excellent with the fireworks not bothering our pet.

Room tip: Great place to get away
Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Aventura_FloridaThg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 5 July 2024 via mobile

Very courteous staff, especially Dermot.
My wife and I love the fact of being able to bring our dog with no hassles. Great location too with plenty of dining and lounges available. We enjoy going to the Rittenhouse Square Park for pedestrians and dogs. Yes, great spot we recommend to all!

Room tip: Rittenhouse has a great parking coupon offer. Normally parking can be over $40 for two hours but with their coupon it’s $39+ for 24 hours.
Date of stay: July 2024
Trip type: Travelled as a couple
1  Thank IIIvant
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 2 July 2024

Excellent five star hotel. Service and accomodations were excellent. Great place to stay when visiting Philadelphia.

A little far from the major attractions when walking but beautiful location right across from Rittenhouse Square.

Will stay here again if we return to Philadelphia.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kbaird2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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