We were so disappointed in this hotel. All the furniture in our guest room was stained or damanged in some way. We put towels over the sofa and desk chair so we wouldn't have to touch them because they were so grossly stained. The desk had burns on it, from maybe a curling iron or something? The refrigerator was barely cool. The bathroom was not clean, and there was hair and dust in the corners. The staff at the front desk didn't answer the questions we had about the property or the extra fees per night. We stayed 3 nights and were glad to leave. The location was nice, but that's about all I can mention that was positive.

We stayed here for 3 nights and had a mostly positive experience.

Pros:
* The room was clean
* Housekeeping complied with our requests each cleaning
* The location is good and central to a lot of things
* Elevators require keycard access, which is good for safety
* Beds were comfortable
* They were able to accommodate an early check in request

Cons:
* Housekeeping is very loud, very early in the morning. The rooms are exactly soundproof and they were shouting across the hall to one another.
* Customer service was okay. Each time we stopped at the front desk, they would continue private conversations before acknowledging us.
* Construction noises began early and would wake us up in the morning. I'm not if any notice was posted that the hotel would be under construction.

Second time I had stayed at this hotel for work. It has everything you need if you are on a business trip, the rooms are clean, WiFi is reliable and the location is great. However I have stayed at much better places in the past. The rooms are a little dated and tired, they could do with a revamp. Clean enough but looks like time has taken a toll on the furniture and carpets. The pool is a nice facility as is the gym, no complaints there. The lack of any food provision is a little inconvenient as you have to venture out for meals. The onsite cafe opens at 7am for coffee and they sell pastries and yogurt etc which is adequate but not exactly 4 star. There is a little shop/kiosk selling snacks and amenities 24/7 at premium prices. The on site steakhouse is decent but quite pricey for what it is. Overall it’s ok and does the basics right as a business hotel, sometimes that’s all you need.