The wait staff here is amazing! All of the staff is friendly and helpful! My favorite staff were Margaret, Teresa, Sharon, and Danny. These 4 served our group all week and were amazing!! They made sure the beverages were always full, the food was kept warm, and they were on top of meeting individual needs and picking up dishes. Soo much kindness!
Dear Fara,
Thank you for choosing Sheraton Philadelphia University City Hotel and sharing your lovely review. Our team strives to ensure our guests have all they need for a perfect visit, so we are delighted they made a tremendous impression on you. We know that Danny, Margaret, Sharon, and Teresa will be thrilled to hear they made an incredible impression on you. It was a pleasure having you here, and we look forward to welcoming you back for many more memorable experiences.
Sincerely,
Nicole Ramamurthy
Hotel Manager
Loved all the staff, especially Teresa Margaret, Sharon, and Danny!!! They Welcomed us every morning with a great hot breakfast. They were very polite, cleaned off our tables without being asked. The wait staff in the hotel was great because they would help me with the garbage and provide fresh towels and kept my room private. It was just a great place to stay. Thank you.
Dear Mary Kay,
Thank you for sharing your experience at Sheraton Philadelphia University City Hotel with us! We're delighted our team members made your stay memorable with their warm hospitality and excellent service. We're also glad you enjoyed our hot breakfast and attentive housekeeping. It will be a pleasure to share your kind words with our team, and we look forward to welcoming you back for another great stay.
Sincerely,
Nicole Ramamurthy
Hotel Manager
Everyone on staff that helped our group for the week that we stayed was so helpful and kind. I felt that they went above and beyond what was asked of them. I was respected and treated like VIP.
The food was great for all of our breakfast. A good balanced meal that was just what I needed each morning. The options for both food and drink were helpful.
I really appreciated Teresa, Margaret, Jackie, Sharon, Denny, and chef Rodney. They were amazing and should be commended for their service. I love them! :)
Dear Martin,
Thank you for your glowing feedback! We're thrilled that our team made your stay exceptional with their outstanding service. It's also fantastic that you felt appreciated during your time with us. Denny, Margaret, Teresa, Jackie, Sharon, Chef Rodney, and the whole team will be delighted to hear that they made a memorable impression on you, and we look forward to welcoming you back to Sheraton Philadelphia University City Hotel for another unforgettable stay!
Sincerely,
Nicole Ramamurthy
Hotel Manager
Just an absolutely great experience. Here for a week for meetings, and was so impressed by staff... Ty at front desk was a wealth of knowledge and sent us to best restaurants/adventures in Philadelphia. Made whole trip an experience we won't forget.
Rooms comfortable and great location for accessing all of the city.
Thanks Sheraton Univerity City!
The service at the hotel is excellent. Everyone makes you feel welcomed and are right on any request you have. Teresa, Margaret, Sharon and all the staff are fantastic.
The food is great and the location is right across from Wawa so you can easily get coffee as early as you need. Sang Kee Noodle House in the lobby offers great authentic Asian food
Dear Kathy,
Thank you for your great feedback. We'll make sure our team hears your compliments, and we're glad you enjoyed the delicious food offered at our on-site restaurant, SangKee Noodle House. We hope you will visit us again at Sheraton Philadelphia University City Hotel next time you're in the area.
Sincerely,
Nicole Ramamurthy
Hotel Manager
