So easy to walk to Times Square, Broadway, and Central Park. Comfortable beds. Free WiFi. Nice decor. Lots of restaurants so close by. Easy access to subway. Staff was helpful. We would definitely stay here again. More
- Room Service
So easy to walk to Times Square, Broadway, and Central Park. Comfortable beds. Free WiFi. Nice decor. Lots of restaurants so close by. Easy access to subway. Staff was helpful. We would definitely stay here again. MoreShow less
Dear Cacc05, thanks so much for staying with us at Ameritania. We certainly look forward to welcoming you back on your next visit. Thank you from all of our team. Sincerely, Garret
We stayed here for 3 nights. All staff were very friendly from the time we checked in to the time we left. Great location, convinient to Times Square. Will stay again if we visit NYC. One suggestion is if they can also have an option for grab and go breakfast, will be great since buffet breakfast sounded a bit expensive if you have kids who are picky eater's. Overall excellent place to stay.
Dear HarrietN; thank you so much for staying with us at Ameritania. I like your suggestion and we shall look into it here. Much appreciated. We welcome feedback. Hope to welcome you back in the future. Sincerely, Garret
Great location only 10min from Time Square staff very friendly specially Jeff at the door he could do enough to help us he has made our stay so much more enjoyable .
I would recommend this hotel highly
Dear Lamri B,
Thank you for your wonderful review! We are so delighted to hear everything during you stay was to your satisfaction. We are especially pleased that Jeff made your stay a memorable one. We cannot wait to welcome you back!
We stayed on spring season so the room price was too high for what the hotel can offer in terms of service, bed quality and amenities. But the overall experience was good. Don't expect much proactive attitude from the front desk staff. Our feeling is that they are not very empowered and driven to solve customer issues by their own.
We appreciate the feedback. We're disappointed that your time with us was less than ideal. Your experience is not on par with the level of service we're accustomed to providing. We regret that we didn't meet your expectations. We hope you give us another opportunity to demonstrate the high-caliber service we're capable of sharing with our guests.
Dingy place with poor service and extremely small room to the point where I had trouble finding a spot to set my suitcase down. and Worst of all the fitness center was out of towels, hand sanitizer, water and had two dead cockroaches. I went and told the front desk staff and they said OK not I'm sorry for your experience, I'll handle that right away,etc.
Thank you for taking the time to submit this feedback. We are always working very hard to provide the best experiences for all of our guests. It is unfortunate to see that we could have done more for you during your stay. We will share your concerns with our team moving forward. We hope you will give us another opportunity to provide a better experience for you in the future. We look forward to that chance.
Please fix your in-room air condition. Waking up soaked in sweat and unable to rest. Although the front desk changed my room at 4:30am, I had already lost the night... the room was so well stocked with everything I needed, I could not believe that a most basic need was left unmet
Dear Bernard L,
Thank you for taking the time to submit this feedback. We're disappointed your time with us was less than ideal. We care deeply about the comfort of our guests so we regret the challenges you had with the temperature control system in your room. We'll be sure to address your concerns with the appropriate members of our team moving forward. We do hope you give us another opportunity to share a more positive experience with you soon.