Great boutique hotel if you want to stay in upper West Side. Very friendly staff and fun bar on the ground floor. Walking distance to Central Park and several great restaurants in the neighborhood. Will definitely go back. More
Great boutique hotel if you want to stay in upper West Side. Very friendly staff and fun bar on the ground floor. Walking distance to Central Park and several great restaurants in the neighborhood. Will definitely go back. MoreShow less
We're happy that you had a great stay with us. Pleased that you had a good experience with our staff and that you enjoyed spending time at LOCL. It sounds like you had a chance to explore the neighborhood as well. We look forward to welcoming you back.
Best customer service, clean, comfortable - fantastic location, good vibes. The staff are all down to earth and lovely and the hotel rooms are pretty spacious and well laid out. The location can't be beat!
We're honored to be your favorite! I'm proud that you have felt so welcomed and well taken care of by our staff. It's also great to hear that you love our location on the Upper West Side, and that you are always comfortable in our rooms. We appreciate your kind words and look forward to welcoming you back soon.
Location is perfect. Room are small but the bed was ok. Hotel and room are clean, service was ok. Bar and lobby are cute and cosy. In the hotel, the italian restaurant Serafina was very good. Goog pancakes and avocado toast.
Dear Ben V,
Pleased that our location was a perfect fit for your stay. While "ok" is certainly below our standards of service, I'm happy that you had an overall pleasant stay with us, and that you enjoyed your meal at Serafina and spending time at LOCL. We hope you'll stay with us again the next time you're in the city.
I love NYLO! It is a boutique hotel - quiet, personal service, "where everybody knows your name." I am there a few times a year and would not stay anywhere else!
Eloy is the man! He always takes such good care of me! From the bellmen, to the folks in registration, to housekeepers, all are friendly and welcoming. If you ever have even a tiny question, the manager will call or come out and chat directly. They really care!
Nothing makes me prouder than to hear NYLO referred to by a guest as their home away from home. I'm so pleased to hear that you always feel so well taken care of by our staff. I can't wait to share your review with Eloy and our entire team. We appreciate your kind words and can't wait for your next visit.
This is a cool boutique hotel in a nice spot with clean and well designed rooms. I'd definitely stay here again. The staff was very helpful and it was easy to walk to nice lunch and dinner spots. There is also good shopping nearby.
I'm thrilled that you enjoyed your stay at NYLO. It sounds like you had a chance to explore the neighborhood; we're lucky to have so much nearby. We hope to welcome you back soon.
The modern/industrial style was matched by the comfort of the beds and cleanliness, and by the helpful, friendly staff, from the doorman, receptionist to the bar tender. We were welcomed with a bottle of wine and chocolates, The spaces to meet friends on the first floor — a library, a lounge and bar, were inviting and relaxing.
Dear Sarah R,
Happy that you loved our decor and found your bed to be comfortable. I'm so pleased that you felt well taken care of by our staff, and that you enjoyed gathering with friends at LOCL. We're thrilled you had a great stay with us and look forward to welcoming you back soon.