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MiamiGoldie
miami

Feels like home away from home

5.0 of 5 bubblesReviewed 30 Jul 2024
Hands down the BEST hotel in NYC. After living in NYC for 20 years I am pretty picky about where I stay when visiting. The location of the Loews could not be better. Two blocks from the park and in walking distance to all of Midtown, Times Square and Broadway. But what really makes this hotel so special is the team. From the minute you arrive you are treated like family. The front desk team is welcoming, knowledgable and efficient. The room are big by New York standards and exceptionally clean with thoughtful touches by the housekeeping team.

We were there this visit for my mom's birthday. We love the Regency bar so much that we ate dinner there 4 out of the 5 nights we were in town. Super friendly bartenders and the food is delicious. The tuna tartare is out fo this world as are the meatballs. Free coffee and tea bar in the mornings really is a nice touch. The Loews really understands what hospitality means.
Date of stay: July 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Maibach, General Manager at Loews Regency New York Hotel, responded to this review
Responded 14 Aug 2024
Thank you very much, MiamiGoldie, for such kind remarks. I have taken the liberty of sharing your post with our entire team - thank you for acknowledging their efforts in exceeding your service expectations.

Our Loews brand messaging is 'Welcoming You Like Family' and I am so pleased to know that the team did just that. Thank you again for sharing your experience.

We are thrilled to know that we have earned your loyalty and thank you very much for the very kind recommendation - we love free advertising!

Thank you for staying with us and we hope to see you again soon.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,619)
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All reviews park avenue new york upper east side bathroom mirror close to central park room service rooms are spacious beautiful hotel home away from home luxury hotel two blocks location is great an upgrade around the corner times square concierge nyc
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Reviewed 27 July 2024

We loved our stay at the Loews Regency. It's a classic, luxury New York hotel -- and all the while it doesn't feel dated (especially compared to other NYC hotels).

Rooms are large for New York City and well appointed -- bathrooms are very nice.

Staff -- from the doorman, to housekeeping, the the front desk (shout out to Vincent) are top notch.

Location in Upper East Side -- two blocks from Central Park and MTA subway. Great shopping and restaurants everywhere.

We certainly put this hotel towards the top of our list to consider when visiting New York City.

Date of stay: July 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lcsbgg
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Maibach, General Manager at Loews Regency New York Hotel, responded to this reviewResponded 15 August 2024

We appreciate your very gracious comments, lcsbgg, and thank you for staying with us on your recent trip to NYC. I am especially pleased to read that the team exceeded your service expectations.

We hope to see you again soon and enjoy the last few weeks of summer.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 July 2024 via mobile

My recent stay at the Loews Regency in New York City was outstanding. The location in the Upper East Side of Manhattan is perfect, just steps away from Central Park and close to the city's most significant attractions. The hotel is excellently connected, with easy access to all transportation options. The staff and concierges (Ela & Lubna) were incredibly kind and helpful, assisting with minor issues, ensuring that every need was promptly met with courtesy, and offering great suggestions for points of interest and organizing routes. Their exceptional service truly enhanced our experience, making it a memorable stay.

Date of stay: July 2024
Trip type: Travelled with family
Thank 218vicv
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Maibach, General Manager at Loews Regency New York Hotel, responded to this reviewResponded 24 July 2024

Greetings from Park Avenue, 218vicv, and thank you very much for sharing your experience. I have taken the liberty of sharing your comments with our team and will personally thank Ela and Lubna for making such a positive impact on your experience. We appreciate you taking the time to post your comments.

Thank you for staying with us and we hope to see you again soon.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2024

Excellent Stay! I got room 520. Crisp linens, clean, comfortable - great sleep.
Hotel has a nice gym and salon on 2nd floor - 4 Peleton bikes (yay!) as well as new Technogym brand machines. Room service was great, fast and tasty. Great bar.
If you want to eat breakfast downstairs, do make reservations . Transportation was a breeze - close to the 4/5/6 N/R/Q/W, front of hotel has a nice landing for car service. Maybachs all over. Love it.

Room tip: Reservations Required for breakfast downstairs, it's busy. Gym on 2nd floor Boutique Luxury
Date of stay: July 2024
  • Trip type: Travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ck_sb8
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Maibach, General Manager at Loews Regency New York Hotel, responded to this reviewResponded 24 July 2024

Hello ck_sb8 and thank you very much for sharing your experience. You certainly took full advantage of our offering, and I am thrilled that the team exceeded your expectations and we have earned your recommendation.

Fun story - my last name is 'Maibach', slightly different than the car (I wish I was related), and we read your post at our Leaders standup, which we do with all posts daily. The team asked me, based on your comment, which one of my relatives wrote this incredibly complimentary post as they incorrectly interpreted your comment to 'Maibach is all over it'...I had to correct them as I knew very well what you obviously meant.

Thank you for staying with us and we hope to see you again soon.

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Reviewed 16 July 2024

The concierge team including Ella and Lubna were amazing and made such a difference in our stay. Helped plan my daughter’s and I itinerary and mapped out our days to maximize what we were able to see and do. You have to visit them when staying here for answers to all your questions about getting around the city.
They had such a personal touch and made us feel like family even checking in on us during the day.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Madeline D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Maibach, General Manager at Loews Regency New York Hotel, responded to this reviewResponded 24 July 2024

Thak you very much for your gracious comments, 19809BJmadelined. Not only did I take the liberty to share your post with our team but I personally thanked Ela and Lubna for making a memorable impact on your experience. They are both extremely passionate about providing a best-in-class experience and a joy to work with. Thank you very much for acknowledging their efforts.

Thank you for staying with us and we hope to see you again soon.

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Reviewed 16 July 2024

This hotel is such an awesome destination if you are visiting NYC. Short walk to Central Park, Times Square, and other places to visit in the city.

Both the staff and accommodations are first class. The beds, and rooms overall are extremely comfy with nice views of Park Ave and surrounding NY skyline.

Date of stay: July 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Scott S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
John Maibach, General Manager at Loews Regency New York Hotel, responded to this reviewResponded 23 July 2024

Hello scottsV3472KG and thank you very much for sharing your experience. I am so pleased to know that the team took great care of you during your visit. We constantly stress to our team that the location will attract first time visitors but how we take care of our guests will create loyalty, which is our goal with every guest.

I am thrilled to know they exceeded your expectations and look forward to welcoming you back to Park Avenue soon.

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