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Jamie H

Amazing! 💯

5.0 of 5 bubblesReviewed 12 Jun 2024
Everything about The Pierre Hotel is incredible! The staff is so friendly and kind and so service oriented. It is the most special hotel with great attention to detail. The location is amazing!! We feel like we are at home and will make it our hotel of choice every time we are in NY. Thank you for always making our stay so perfect in every way.
Date of stay: May 2024
Trip type: Travelled with family
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pierre A Taj Hotel, Owner at The Pierre, A Taj Hotel, responded to this review
Responded 17 Jun 2024
Dear Valued Guest,

Thank you so much for your kind words and for choosing The Pierre Hotel as your home away from home in New York City. We're overjoyed to hear that you find our staff friendly, our service impeccable, and our location unbeatable.

We take great pride in the details that make your stay special, and we're thrilled that you notice and appreciate them. It's our goal to create an atmosphere where every guest feels like family, so your comment about feeling at home truly warms our hearts.

We look forward to welcoming you back on your next visit and continuing to make your stay "perfect in every way."

Warm regards,

Dawa Dhargyetsang (Ms.)
Hotel Operations Manager
The Pierre Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,664)
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Reviewed 12 June 2024 via mobile

Wonderful old world experience in an up-to-date and elegant hotel. The staff were helpful and kind, and I felt extremely secure and safe. It was a soothing and comforting experience. I would highly recommend a stay at the beautiful Pierre hotel.

Date of stay: June 2024
Trip type: Travelled with friends
Thank Bonnie Y
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pierre A Taj Hotel, Owner at The Pierre, A Taj Hotel, responded to this reviewResponded 12 June 2024

Dear Mr. Young,

Thank you so much for your glowing review of The Pierre! We're thrilled to hear that you enjoyed the timeless elegance and modern amenities we offer.

Your kind words about our staff mean the world to us. We strive to provide exceptional service, and we're delighted that you felt well cared for and secure during your stay. It's our goal to create a soothing and comforting environment for all of our guests.

We truly appreciate your recommendation and hope to have the pleasure of welcoming you back to The Pierre again soon!

Warm regards,

Dawa Dhargyetsang (Ms.)
Hotel Operations Manager
The Pierre Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 June 2024

Overall experience was amazing. Mr. Saransh Srivastava the front office manager an amazing staff member from Taj helped us to make our stay as best as possible for 4 nights. Then we were very fortunate to meet Mr. Karambir Singh sir the regional head of USA Taj hotels along with Mr. Prashant Verma sirji the executive Vice President operations IHCL. Also the staff from room clearing as well e lounge bar and morning breakfast restaurant along with the concierge and lift mans were all very good and hospitality was really upto the mark what we rarely see in US especially. Keep it up all Taj staff. You guys are amazing. I feel my self Very proud of being Taj platinum member.

Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank devdattau2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pierre A Taj Hotel, Owner at The Pierre, A Taj Hotel, responded to this reviewResponded 12 June 2024

Dear Mr. Utgi,

Thank you so much for taking the time to share your wonderful experience at our hotel! We're thrilled to hear that your stay was amazing, and we're especially delighted that our team members made such a positive impact.

We're incredibly proud of Mr. Saransh Srivastava, our Front Office Manager, for going above and beyond to ensure your comfort and satisfaction. It's also an honor that you had the chance to meet Mr. Karambir Singh and Mr. Prabhat Verma, who are instrumental in upholding our high standards of hospitality.

Your kind words about our staff, from housekeeping to the Two E lounge bar, breakfast restaurant, concierge, and elevator operators, mean the world to us. We strive to provide exceptional service, and we're so happy to hear that it resonated with you, especially in the US.

We're also delighted that your Taj Platinum membership enhances your experiences with us. We look forward to welcoming you back for another amazing stay soon!

Warm regards,

Dawa Dhargyetsang (Ms.)
Hotel Operations Manager
The Pierre Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 May 2024

We always love spending our outing at Taj properties, excellent hospitality and service globally. Taj Pierre is not different you get such a warm welcome right from the door man to reception to the elevator operator they make you feel like a VIP. Rooms are clean and housekeeping is always ready to help for any little things that make your stay comfortable

Date of stay: May 2024
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank rchivukula
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pierre A Taj Hotel, Owner at The Pierre, A Taj Hotel, responded to this reviewResponded 12 June 2024

Dear Guest,

Thank you for sharing your heartwarming feedback about your experience at the Pierre, A Taj Hotel! We are truly honored that you chose The Taj properties for your outings, and we're delighted that you continue to find our hospitality and service exceptional worldwide.

Your kind words about our team members, from the doorman to the reception staff and elevator operator, mean the world to us. We strive to create a VIP experience for every guest, and we're thrilled to know that you felt that way during your stay.

We also appreciate your comments on the cleanliness of our rooms and the helpfulness of our housekeeping staff. Our goal is to ensure every aspect of your stay is comfortable and enjoyable.

Thank you again for choosing Taj. We look forward to welcoming you back for another memorable experience soon!

Warm regards,

Dawa Dhargyetsang (Ms.)
Hotel Operations Manager
The Pierre Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2024 via mobile

My favorite hotel in NYC. The location is excellent but the superb staff and service from check in to checkout keeps me returning year after year. I love the lovely elevator staff who always welcome me back. Of course I can never write a review without mentioning my favorite concierge who takes care of me before I ever walk in the door. Thank you for another memorable stay.

Date of stay: May 2024
Trip type: Travelled with friends
Thank HBrumbaugh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pierre A Taj Hotel, Owner at The Pierre, A Taj Hotel, responded to this reviewResponded 12 June 2024

Dear Ms. Brumbaugh,

Thank you for your heartfelt feedback and for choosing The Pierre as your favorite hotel in NYC! We're incredibly honored to be a part of your annual traditions.

We're so happy to hear that you enjoy our prime location, but it's your kind words about our staff that truly warm our hearts. From check-in to checkout, we strive to provide seamless service, and we're thrilled that you've noticed and appreciated it year after year.

Our elevator staff are indeed a special part of our team, and we'll be sure to let them know how much their warm welcomes mean to you. We're also delighted to hear that your favorite concierge continues to exceed your expectations, even before you arrive! They are truly exceptional.

Thank you again for your loyalty and for sharing your memorable experiences. We eagerly await your next visit and another opportunity to create lasting memories for you.

Warm regards,

Dawa Dhargyetsang
Hotel Operations Manager
The Pierre Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2024

The Pierre is a beautiful old-school hotel staffed by well-trained people who are dedicated to service. We had so many moments of joy that it's difficult to recount them all: a fresh fruit bowl upon our arrival, the eyeglass cleaner left next to sunglasses, the logo bands for charging wires, and more. We felt enveloped in service and kindness. I highly recommend it to any world traveler who appreciates the finest experience.

Room tip: The Pierre offers gratis black car service to its guests for short trips in mid-town. It was available nearly everytime we wished to use.
Date of stay: May 2024
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank kdmeit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Pierre A Taj Hotel, Owner at The Pierre, A Taj Hotel, responded to this reviewResponded 12 June 2024

Dear Mr. Meit,

Thank you for sharing your delightful experience at The Pierre! We're thrilled to hear that our old-school charm and dedication to service resonated with you.

It brings us immense joy to know that you experienced so many special moments during your stay. We take pride in anticipating our guests' needs, and your mention of the fresh fruit bowl, eyeglass cleaner, charging wire bands, and other thoughtful touches is a testament to our commitment to personalized service.

We're also grateful for your kind words about our staff. They are truly the heart of The Pierre, and we'll be sure to share your compliments with them.

We're delighted that you highly recommend The Pierre to fellow world travelers seeking the finest experience. We eagerly await your return and the opportunity to create more unforgettable memories for you.

Warm regards,

Dawa Dhargyetsang (Ms.)
Hotel Operations Manager
The Pierre Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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