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All reviews chrysler building great location new york heavenly bed times square spg member corner room mini bar good size bryant park late check high floor two blocks street noise housekeeping staff two double beds by nyc standards
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Reviewed 2 May 2018 via mobile

8 of us decided NY was the place to go for our 50th birthdays. The Westin Grand Central Hotel was a brilliant place to stay, very clean tidy and staff courteous and friendly at all times. We had a great deal for our 4 day stay and would visit again. Ask for a free refrigerator to be put in your room if you want fresh milk in your morning cuppa or soft drinks for other times. The in room snack/drink bar is very expensive so buy your own at the supermarket a few doors down. The concierge will hold your suitcases if you have a late flight home. Just don't forget their tip On tipping, we left $2 A day for the chambermaids and a requests for more shower gel resulted in lots left for us. I'd highly recommend this hotel especially if you want a bit of comfort. A 15 minute walk to times square but still central enough not to be a problem.

Stayed: October 2017, travelled with friends
4  Thank AmazingMrsP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2018

It’s Manhattan so of course it is pricey. Beautiful hotel in an ideal location 2 blocks from Grand Central, walking distance to time square. No shortage of restaurants because, you know, it’s Manhattan.

HATE the daily destination fee even though you can recoup as a credit against over priced food & drink.

  • Stayed: April 2018, travelled with family
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Review collected in partnership with this hotel
Thank Dave S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at The Westin New York Grand Central, responded to this reviewResponded 2 May 2018

Dear Dave S,

Thank you for choosing The Westin New York Grand Central and for the kind review. We are delighted you could benefit from our excellent location and enjoy seamless access to attractions like Grand Central Terminal, Bryant Park, Madison Square Garden, and much more. Whether visiting Manhattan for business or leisure, there are infinite ways to enjoy and experience The Big Apple with us! We hope to welcome you again soon and we wish you all the best with your travels.

Colleen Senters
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2018

It's a classic intercontinental hotel located in the middle of manhattan. Very close to metro and to grand central station, perfect if you want to be in the heart of the city. Room were clean but a little bit small for 4 people.

  • Stayed: April 2018, travelled with family
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Review collected in partnership with this hotel
Thank Marco M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

A thoroughly enjoyable stay in New York.
The hotel is well positioned and very comfortable. Key Landmarks (Grand Central, Times Square, Empire State Building) are all within walking distance,
It was a very comfortable sleep and the room was well spec'd for the stay we required.

  • Stayed: April 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank piston1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2018

We arrived Friday way before check in time and were greeted by Deidre who was very helpful and attentive. When she saw we were from Puerto Rico, she asked about how were things on our island, we really appreciated the concern and her asking. She explained everything about the destination fee without us asking and explained in details how to use it, and we did. We had asked via email for a late checkout on Sunday and we were given 2pm time but she said they could do 3 pm late check out, our return flight was at 12AM on Monday so the late checkout was a blessing. All staff was really helpful, always with a smile on their faces.
Location is perfect just a few minutes from Grand Central Station and other Subway stations. Sandwicherie of Ny, Good place for breakfast just as you exit the hotel to your left and across the street a really good Italian Restaurant, Osteria Laguna. Room was clean, very comfortable, loved the pillows. We got a corner room with a perfect view of the Chrysler Building ♥. They kept our luggage until it was time for check in and after check out while we enjoyed the city.
Will definitely stay again.

Room Tip: 1405 perfect view of Chrysler Building
  • Stayed: April 2018, travelled with family
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Thank cloudlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TeamMarriott, General Manager at The Westin New York Grand Central, responded to this reviewResponded 1 May 2018

Dear cloudlove,

It was a pleasure reading your review of The Westin New York Grand Central. We appreciate the generous comments and are glad you enjoyed our hotel. With our thoughtful amenities, inspired rooms and outstanding location, we take pride in providing our guests with everything they need to explore and enjoy the Big Apple! Thanks again and we look forward to your next visit.

Colleen Senters
General Manager

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