We arrived after a long flight from London. The staff were incredibly helpful and we were shown to our room straight away. The room was lovely and bright (rare for Manhattan) very modern with 2 lovely big beds with delicious bedding. The bathroom was a little tired but completely functional.
Tatiana on the concierge desk was fantastic, booking and suggesting restaurants for us to go to.
The area is so central, a stones throw from west Broadway and near some lovely eateries.
On our 2nd night we had some noise from the room next door. I went downstairs and spoke to the manager who could not have been more helpful and sympathetic. We were compensated very fairly and offered coffee and pastries on the house.
I am fortunate enough to be able to visit nyc often and I would only ever stay here. Highly highly recommend.More
- Free Wifi