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Meredith S
philadelphia, United States

The best experience

5.0 of 5 bubblesReviewed 23 Sept 2023
I was recovering from a surgical procedure. They couldn’t have been more accommodating. Having a kitchen and living room was so helpful. The microwave broke during the stay and was replaced with a brand new unit in less than 30 min. The private nurses remarked that the accommodations for them to care for me, particularly having space, the kitchen and laundry facilities were far better than The Plaza, The Pierre and The Ritz. All of which were on the list of participating hotels by the surgeon. I’m so glad I opted for the AKA even though cast was not an option.
Date of stay: September 2023
Trip type: Travelled solo
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Sara Rotger, Other at AKA Central Park, responded to this review
Responded 3 Oct 2023
Dear Meredit,

Thank you for sharing your experience at AKA Central Park. We are very pleased to see that you enjoyed your accommodations and had a comfortable and pleasant recovery with us. We appreciate you providing feedback and look forward to an opportunity to welcome you back to your home away from home in the future.

Sincerely,
Sara Rotger
Director of Front Office
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (622)
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All reviews central park laundry room plaza hotel one bedroom apartment great location new york long term stay columbus circle washer dryer longer stay an extended stay week stay home away from home around the corner walking distance fifth avenue the penthouse
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12 - 17 of 622 reviews
Reviewed 13 September 2023

First time staying with AKA and loved it. The hotel location is just perfect - we love to walk and it’s great for that. But also plenty of subway access if needed. The terrace on our suite truly made it feel like we were living in the city and was lovely to relax on for a little respite! The hotel is aimed at those who enjoy their freedom and independence, but the staff are always on hand to help if you need it or just to say hello as you come and go! We had the mini kitchen in our suite, but it was still well equipped for what we wanted. The weekly cleaning was also no problem for us - as the team will change bins etc if needed in between. No probs at all. Highly recommend the hotel and look forward to staying again in the future!

Date of stay: September 2023
  • Trip type: Travelled with family
    • Value
    • Location
    • Service
Thank Hdavey99
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sara Rotger, Other at AKA Central Park, responded to this reviewResponded 7 October 2023

Dear Hdavey,

Thank you for sharing your experience at AKA Central Park. We are very pleased to see that you enjoyed your accommodations and had a comfortable and pleasant recovery with us. We appreciate you providing feedback and look forward to an opportunity to welcome you back to your home away from home in the future.

Sincerely,
Sara Rotger
Director of Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 September 2023 via mobile

Stayed here for 5 days this week. It’s very fairly priced, with friendly staff and in a great location. Large room with an enormous bed and small kitchenette, the only negative is that there isn’t a hob and one day there was no WiFi. Overall highly recommended.

Date of stay: September 2023
Trip type: Travelled with friends
Thank LondonNifty
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sara Rotger, Other at AKA Central Park, responded to this reviewResponded 7 October 2023

Dear LondonFifty,

Thank you for sharing your experience at AKA Central Park. We are very pleased to see that you enjoyed your accommodations and had a comfortable and pleasant recovery with us. We appreciate you providing feedback and look forward to an opportunity to welcome you back to your home away from home in the future.

Sincerely,
Sara Rotger
Director of Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 July 2023 via mobile

I stayed in NY for a surgery. The acommodations are incredible, the service very good but we had to ask everyday for clean towels and that is boring. The cafe is very nice. We left early so we had to carry the suitcases to the lobby but U was with my mom and son.
Overall is a four star location because after covid is full but administration is lowering costs.

Date of stay: July 2023
Trip type: Travelled with family
Thank saradjamo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sara Rotger, Other at AKA Central Park, responded to this reviewResponded 1 September 2023

Dear SaraDjamo,

Thank you for sharing your experience at AKA Central Park. We do indeed have an ideal location and are very pleased to see that you also enjoyed the extra space and kitchen of your accommodation. We appreciate you providing feedback and look forward to an opportunity to welcome you back to your home away from home in the future.

Sincerely,
Sara Rotger
Director of Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2023

Great apartments with plenty of room, so much better than a hotel room. The staff were friendly and so helpful. Great location in proximity to Central Park and all of the Broadway shows. This is one great location in NYC to stay!

Date of stay: July 2023
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
Thank beejay D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sara Rotger, Other at AKA Central Park, responded to this reviewResponded 1 September 2023

Dear BeeJayd,

Thank you for sharing your experience at AKA Central Park. We are very pleased to see that you enjoyed your accommodations and our very talented service team. We appreciate you providing feedback and look forward to an opportunity to welcome you back to your home away from home in the future!

Sincerely,
Sara Rotger
Director of Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 July 2023

Wonderful hotel, great spot. It has a huge room , confy king size bed, good bathroom, a small "kitchen", coffe maker, toast-r-oven, small fridge. Bathroomd toiletries, cleaning once a week. Very clean. Perfect. The only thing is avoid the bar...no wonder it's always empty

Date of stay: April 2023
  • Trip type: Travelled with friends
    • Value
    • Location
    • Service
1  Thank ChrisRocha
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Sara Rotger, Other at AKA Central Park, responded to this reviewResponded 1 September 2023

Dear Chris Rocha ,
Thank you for sharing your experience at AKA Central Park. It is always a pleasure to have you with us! We do indeed have an ideal location and are pleased to see that you also enjoyed your accommodation in addition to our very talented service team. I am excited to advise we are looking to expand our Food and Beverage offerings and hours in the upcoming year. We appreciate you providing feedback and look forward to an opportunity to welcome you back to your home away from home in the future.

Sincerely,
Sara Rotger
Director of Front Office

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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