My room was fine (not as small as some reviewers report) and the front desk folks were pleasant. But the breakfast area was one of the most crowded public places I've ever seen, with tables crammed impossibly close to each other and so many people it was barely possible to get to the food. And even then, there wasn't enough space for all the guests--I ate in an armchair in the lobby. And after trying this my first two mornings I gave up and left the hotel as quickly as possible in the morning.

As with many New York hotels, the elevators were so slow I often ended up taking the stairs. And the printing station in the lobby was broken for almost my entire stay. There are many other decent hotels in this area, so I don't plan to go to this one again.

The good - The location. reception staff generally pleasant and helpful.

The bad - The tiniest rooms you ever could come across with a wardrobe/closet placed on the top of a very well scratched small chest of dirty and dusty drawers. Many things in the room scratched and well past their finest years of best use. The grubby walls could do with a freshening up too. The dining area is tiny which is abysmal during breakfast time with not enough space for all guests to sit and eat. Despite there being nowhere to sit, tables had previous guests leftover breakfasts sat there whilst newer guests ate their breakfasts. Disgusting. Staff were available to remove used stuff but seemed to feel it was not their job to do so. The whole buffet area where the breakfast is collected could do with the occasional clean to remove crumbs and other remnants rather than just let everything build up. Again laziness by staff. The two elevators seem to have delays in their arrival probably because of the fact they are covering a large amount of floors.

All in all - a venue not to be returned to.

Hotel seemed clean. Rooms are really small, but the rates are pretty low for NY hotels.

Unfortunately, all the room doors on the whole floor slammed shut with a force that shook the walls and woke me over and over again, two nights in a row.

For security reasons, hotel doors need to be sprung to shut on their own and close. Usually there's some damping so they can close quietly.

In this hotel, every time someone came into any room all night long, or left a room, the slamming doors woke me up. For two nights in a row.

Clean, quiet, and functional are the basics - hot shower, towels. This hotel has two out of the three. Speaking personally, not getting uninterrupted sleep for two nights made it really hard to focus on my business and made everything else irrelevant. I travel to NY regularly, but wont' stay here again.