We had stayed at Fairfield Suites before, so thought we would try these in New York, as they were reasonably priced and breakfast was provided.
When we arrived it was late at night but our room was ready and the staff were helpful getting us to the room.
The room was large enough for us, but it is a shame they don't do the larger sized room for disabled guests.
Whilst the staff, breakfast and the bar were great, we were disappointed with three aspects.
We were disappointed that there was no safe in the room. We were also disappointed that our room had no natural daylight and that did drive us crazy after a couple of days.
The other issue was the large Housekeeping trolleys were in the corridor overnight, this meant that as a wheelchair user it was so difficult to get to the room. The only way was to push them in front of the lifts. Either way it was a fire hazard.