This was the worst Marriott property I have ever stayed at. Don't let the Marriott name fool you.  This property doesn't deserve to be associated with the Marriot name/brand.   In my opinion it does not deserve 1 star. 

Where do I even start.  I checked in around 11 pm.  When the taxi driver pulled up to the front of the hotel I was instantly disappointed.  The picture of the hotel looked nothing like what was advertised on the Marriott website.  They had a great photographer.  The lobby is miniature and dirty.  It looked like a low end old hotel.  The attendant at the front desk was rude and lacked basic customer service skills.

I made my reservation 5 months in advance.  One of the perks of being a Gold Marriott member is a room upgrade, if available.  I had been requesting an upgrade during that 5 month period.  This had never been a problem with any other property.  An upgrade had always been given to me before my arrival.  However, this property said they were unable to upgrade my room until I arrived.  I knew those chances would be slim since I was arriving late.  At check-in I asked for an upgrade and was told no,  since they were over booked.  When I got to  my room I was disappointed again.  If I could,  I would have checked out.  The room was miniature.  My husband and I where in NYC for 5 days to attend a wedding.  We had 2 large suitcases, 1 medium, a carry on and a camera bag.  There was literally no place for the luggage and the closet was ridiculously small. Two people could not walk around the room at once.  One person had to stay in the bathroom or on the side of the bed.  There was no place to sit besides the bed.  Our view was the cement wall of the building next door.  There was literally no space in between for the sun to shine thru.  It was a challenge to put make up on due to the VERY poor lightening in the room.  The shower handle was broken/loose.  My husband could not get any cold water.  Only scolding hot water.  When I called the front desk to ask for help I was told I would have to wait until the morning. After a 7 hour flight we wanted a shower and sleep.   Only after much insisting was I told someone would be up to take a look at the shower facuet.  The gentleman who came was the nicest and most helpful hotel employee I met.  The room was unbelievable and not in a good way.  

I have traveled extensively and the majority of the time stay at Marriott properties.  What I have learned is a lot of Fairfield Inn's are franchises.  They are not living up to the Marriott name.  Not only in accommodations but customer service. They are lacking in all areas. Everytime I passed by the front desk there was a guest complaining.  The front desk staff were totally unprepared or trained adequately to handle these compliants. One gentleman said he had been trying to get a manger to call him for 3 days and it hadn't happened. 

The Fairfield Inn Financial District failed in every category.   I have visited NYC on numerous occassions and know rooms can be small but this room was miserable.  At least the bed was comfortable. The hotel is a block or two from the water.  Its in a fairly quiet location with a few resturants within walking distance.  I felt safe walking the area during the day.  

I also noticed that this property will charge you for the first night's stay on your credit card as soon as you book your stay.  I booked my stay thru Marriott.  Check your Marriot account to make sure you receive your reward points.  I didn't.  I had to call customer service. 

I would recommend staying at another hotel.  This property is not worth it.  In the future I will not be staying at any Fairfield Inn's.  My stays at this chain have been unsatisfactory.  The rooms and service are sub par quality.  

I realize we all have different standards and expectations. Pictures and reviews can be deceiving.  This property did not meet mine and was a disappoint on many levels.