We arrived around 8:30 pm, check-in was a breeze with a friendly staff. The concierge unloaded our vehicle, took it to our room and unloaded for us as well! The valet parked our car for a completely smooth check-in process.
We booked a king room with pull out couch and kitchen. Very spacious for 3 adults. The refrigerator had an ice maker but it didn't work, the ice machine was on the lower level at the laundry room. The bed and pillows were very comfortable, but the pull out couch was not. Also, whoever sleeps on the pull out couch has the A/C blowing more on that side of the room. The air conditioner works wonderfully and was much appreciated after walking all day in Manhattan.
The breakfast area was crowded and warm, but a great variety of food was offered. The elevators were very busy during the breakfast hours.
The hotel is in a very good location. We walked to Times Square, Macy's, the Empire State Building, took a Lyft to the Broadway Show but walked back to the hotel. Would stay here again.