We absolutely loved it here. We queued for about an hour. The queue looks longer that it is and it does go quickly! We were greeted really well by all staff members. Lots of happy faces. The food was great and so were the milkshakes! The singing waitresses/waiters are absolutely amazing and had such a great talent. They did such a great job.

We were in NY for the week end and we were told this was a great place to take kids.
It was absolutely terrible - we queued for about 30 minutes, then were seated at a table with no view of where the majority of the singing was taking place. The menu was full of fast food and as it was coming out you could see it was just large quantity of poor quality food. The service was rushed and rude. The wine list was terrible. The food and drinks were dreadfully over priced. We asked if we could move tables when one became available and were told that if we wanted to move tables then we had to go and join the back of the queue again. The waiter was so rude. We left before our food arrived. Our experience was that it was over priced with exceptionally bad service! A tourist trap for sure!

Entertainment was fab - service was fast - food was bland and tepid and I’m currently in bed with food poisoning (it was the only meal and drink I had that day so I am 100 per cent sure I got food poisoning there)

If you are planning to go just for dinner without alcohol involved you will get the worse customer service ever.
I went with my husband, and as soon as we asked to Markesha just for water she switched her behavior with us. She was very very rude with us.
Food is ok but with her behavior we didn’t enjoyed it nor the “show”
Never again in this place!
October 5th 2024 check #723 table #2

Mixed feelings, the entertainment was fantastic on the whole. However one of the waitresses/singers was a little off and rude

The food was ok but not great , you really come for the atmosphere.

They are continually shaking tip buckets at you!

I came for my birthday and my husband’s early 60th and it wasn’t very special. But I did get a magnet !

We went at breakfast and luckily did not have to queue, I believe it gets extremely busy at dinner.