Fantastic boutique hotel, friendly staff on hand to carry our luggage upstairs. Party of 5, so lots of cases. We booked the Deluxe family room for 4 nights. Space was just enough to accomodate us all. We lived out of our cases and managed to slip 4 cases under the bed and pulled them out as and when required. Bathroom decor was chic, modern and very clean, great smelling toiletries provided with plenty of towels for all 5 of us,constant hot water with dryer in bathroom . Abundance of power sockets dotted around the room. Dressing mirror above desk for hair and make up as well as a full length one provided. Rooms are serviced at guests requests. AC system in the room which was easy to operate, but a bit noisy at night when sleeping. Teas/coffee and water provided at set times in the lobby, felt this could have been provided throughout the day to accommodate guests or at least have this facility in guest rooms. Although it was lovely to meet and greet fellow guests in the morning for coffee, I did not appreciate queuing behind guests whilst they dithered with their teabags in cups as well as this we did feel awkward in our PJs in public and hotel gowns/slippers would have been welcome especially as the te/coffee was in the public lobby.
Great wee seating area beside the tea area and downstairs at the entrance.
Location of hotel is around 25 mins from Laguardia Airport and there are lots of eating places for breakfast/dinner and drinks all within walking distance. Grand Street subway is a 2-3 min walk from the hotel.
Staff are very accommodating and knowledgeable, we were allowed an extended check-out time without charge and our luggage was stored securely for our late departure. Staff took care of booking a taxi for us to the airport. Overall this is a great wee find at a great price, staff are friendly and approachable. would stay here again as well as recommending. Would have rated this as excellent if there was tea/coffee provided in the room.

Great location, great value, great character, great staff. Perfect for a family foray into NYC. Bordering Little Italy and Chinatown, close to 2 subway stations that will get you anywhere you need to go.

Loved this funky, modern hotel. Service was fast and friendly, guest room was very comfortable and accommodating. Easy WiFi and free waters in the fridge! Cool design themes as well. Will be back the next time! Also, Randolph Beer next door makes grabbing a late-night pint fairly easy as long as you're there before last call.