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Jennifer B

Much needed staycation in tropical paradise in NYC

5.0 of 5 bubblesReviewed 8 Jul 2021
My boyfriend and I needed a relaxing night away and stayed in the new Margaritaville resort. It was very clean and comfortable! The decorations made us feel like we were at the beach, but in the middle at NYC. We are looking forward to going back when the pool opens!
Date of stay: July 2021
Trip type: Travelled as a couple
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Lauren Nordstrom, Guest Services / Front Office at Margaritaville Resort Times Square, responded to this review
Responded 17 Jul 2021
Thank you, Jennlynn429. We are delighted to hear that you enjoyed many aspects of your stay at Margaritaville Resort Times Square, especially our cleanliness, tropical vibe, and central location! Guests like you are a joy to host! Please feel free to contact me directly when booking your next trip with us.

Lauren Nordstrom
Director of the Front Office
Margaritaville Resort Times Square
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 9 July 2021 via mobile

The hotel is excellent! Such a cool Key West Floridian vibe. The rooms are spotless and restaurants are a fantastic!Shoutout to Kori and Kathleen for going above and beyond to make sure our stay was even more enjoyable! Highly recommend and cannot wait to go back!

Date of stay: July 2021
Trip type: Travelled with friends
1  Thank KingSlayerES
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Nordstrom, Guest Services / Front Office at Margaritaville Resort Times Square, responded to this reviewResponded 18 July 2021

Hi KingSlayerES,

Thank you for your feedback on our Floridian dècor, restaurants, and cleanliness! I'm thrilled to hear that Kori and Kathleen were able to make your stay even better! Please feel free to reach out to me directly before your next trip so that I can oversee your stay and handle any special requests you might have.

Lauren Nordstrom
Director of the Front Office
Margaritaville Resort Times Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2021 via mobile

We had an amazing experience. Hotel is brand new and service impecable. Rooms are very clean and lovely amenities in the bathroom. Restaurant was good too, we ordered the nachos which were amazing. Drinks were also good. Highly recommend this place.

Date of stay: July 2021
Trip type: Travelled with family
Thank travelworld8609
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Nordstrom, Guest Services / Front Office at Margaritaville Resort Times Square, responded to this reviewResponded 18 July 2021

Thank you, travelworld8609. We are pleased to hear that you enjoyed our service, amenities, and nachos! We hope you will join us for another New York adventure soon.

Lauren Nordstrom
Director of the Front Office
Margaritaville Resort Times Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 July 2021 via mobile

My stay at the Margaritaville Resort Times Square was a much needed escape from the hustle and bustle of NYC. Upon entering the resort I was greeted by friendly staff that showed me where to go to check in. The decor from just entering the building was enough to make me feel as if I were on a tropical island. The elevators were nice and clean and brought me up to the hotel lobby on the 7th floor quickly and safely, which is already a great start as many hotels in the city that were built in older buildings often have troubles with their elevators. Once arrived at the lobby, front office staff, Abishek and Mark both greeted me with warm smiles. After a quick and painless check in process I made my way to my room using my keycard to access the elevator. This feature made me feel safe and that some random person couldn’t just go to any given floor of the hotel. From entering the room, I was blown away by the themed decor and amazing fragrance of the tropics. The cleanliness of the room was also top notch, which made me feel safe, especially in today’s world. After getting settled I made my way up to the 5 O’clock Somewhere Bar on the 32nd floor to grab a drink. I ordered a Midtown Margarita which was so delicious I had to get another. The Alright, Alright, Alright, was also a delicious drink served with some banana chips to pair for an after drink treat. The waitstaff and bartenders were very friendly and professional and the view of the city skyline was to die for. Overall, an amazing experience up there. After a few drinks I decided to venture down to the Margaritaville Restaurant where I ordered the Ahi Tuna Nachos and a Landshark Lager. The nachos were tasty and the Landshark Lager was crisp and refreshing. The Statue of Liberty statue was also very cool, and was even autographed by Jimmy Buffet himself! After a full belly of nachos and good drinks, I made my way back to my comfortable bed to end the night. Coming from someone that has worked in hotels and the tourism industry for years, Margaritaville has hit the nail on the head in every aspect. It was exactly what I expected and more from a new property in the heart of NYC.

Date of stay: July 2021
Trip type: Travelled solo
1  Thank U1713HUkevinl
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Nordstrom, Guest Services / Front Office at Margaritaville Resort Times Square, responded to this reviewResponded 18 July 2021

We are thrilled that Margaritaville Resort Times Square was a perfect fit for you U1713HUkevinl! Thank you for the feedback on our island ambiance and our Food and Beverage outlets. I am so glad that Mark and Abhishek took such great care of you! We look forward to seeing you again soon. Please feel free to reach out to me directly before your next trip so that I can oversee your stay and handle any special requests you might have.

Lauren Nordstrom
Director of the Front Office
Margaritaville Resort Times Square

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Reviewed 9 July 2021

I truly enjoyed my stay at Margaritaville Times Square. As a former NYC resident, when I stepped into Margaritaville I felt like I was immediately transported to a tropical oasis. It was hard to believe that the hustle and bustle of the city was just outside the walls of the hotel. The staff were all very friendly and welcoming. The rooms are beautifully decorated and well sized for NYC. My friend and I went to the Margaritaville Restaurant for some drinks and we were very surprised on how affordable the drinks were. We both really enjoyed our drinks. The bartenders were attentive and personable. Margaritaville offers a unique experience unlike any other in NYC. I would recommend staying here for both those visiting NYC and NYC residents who are looking for a quick escape from the city.

Date of stay: July 2021
Trip type: Travelled with friends
Thank Jenjen128
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Nordstrom, Guest Services / Front Office at Margaritaville Resort Times Square, responded to this reviewResponded 18 July 2021

Hi Jenjen128,

Thank you for taking the time to write a review about your recent stay at Margaritaville Resort Times Square! We are thrilled that you enjoyed our tropical atmosphere, the staff, and the drinks! Please feel free to reach out the me directly when booking your next stay with us.

Lauren Nordstrom
Director of the Front Office
Margaritaville Resort Times Square

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2021

I've been anticipating the opening of this hotel for years, and I must say, this was worth the wait.

My girlfriend and I decided to spend a night in the city and with the grand opening being announced, there was only one place we wanted to stay. Margaritaville hits a home run on everything they are trying to achieve. The ambiance is vibrant and the place really gives off great energy. We completely forgot we were in the city!

Our only reminder is when we looked out of our window to see the iconic skyscrapers of midtown Manhattan (curiosity of the Director of Front Office Lauren Nordstrom).
The hospitality was nothing short of sensational and Lauren made sure we felt like nothing short of VIPs.

I highly recommend this property for an incredible get away. Other hotels in Times Square watch out, there's a new superstar in the neighborhood.

Date of stay: July 2021
    • Location
    • Cleanliness
    • Service
Thank Dpereznycc
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Lauren Nordstrom, Guest Services / Front Office at Margaritaville Resort Times Square, responded to this reviewResponded 18 July 2021

Hi Dpereznycc,

We are so happy that you enjoyed your stay with us at Margaritaville Resort Times Square! Please feel free to reach out to me directly for future bookings!

Lauren Nordstrom
Director of the Front Office
Margaritaville Resort Times Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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