my room i suspect was next to a bachelorette party and unfortunately im a very light sleeper - i was woken up 3 times due to noise- morning evening then morning again - the manager bakhtier nikolin didnt hesitate to address the issue , to not only switch but upgrade my room , and ill be honest i was very sleep derived by this point and being a bit of a karen but bakhtier was cool calm collected patient and truly made my trip- had he not remedied the situation i likely would have left a lower review - otherwise the island is so beautiful and peaceful , hotel is fantastic , beds , staff in general was kind and breakfast staff especially- thank you graduate !