Room had a living area and a bedroom, separated by a restroom area. This makes it MUCH larger than most rooms in Manhattan. On top of that, everything was clean, comfortable, and in great shape. Hotel restaurant had very good food. Location had plenty nearby, and easy access to subway, without the hassle of crowds closer to Times Square. Having the Hudson River Parkway across the street was a major benefit. Great stay.
Thank you for taking the time to rate our hotel. From our spacious suites to our prime location, we are delighted that you enjoyed everything about your time with us. We hope to welcome you back the next time you visit New York.
Excellent service is when the manager anticipates your needs without having to ask. I am not going to go into the details because hate long reviews but Miles Gomez, the front office manager came to the rescue when I had a small party arranged at the Loopy Doopy Rooftop bar and they closed temporarily due to a weather issue. He immediately accommodated us at the lobby bar and kept us happy until the rooftop reopened. I have stayed in luxury hotels throughout the world but I have never had such good service from a manager. Keep up the excellent work! Also the Loopy Doopy in the summer is a must for their Ice Pop and Prosecco cocktails.
Thank you for taking the time to write a review. We are delighted to hear that Miles went above and beyond to provide you with the best experience possible, and we will be sure to share your praise with him. Receiving recognition for Loopy Doopy Rooftop Bar and for our friendly staff is always appreciated. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. We look forward to welcoming you back to our hotel soon.
The staff here are extremely friendly and helpful. I felt very comfortable and welcome during my stay here and felt that my needs were addressed above and beyond. Next time I am in New York, I am sure to stay here again, and I would strongly recommend this hotel.
Dear Ms. Courtney,
Thank you for taking the time to write a review. We are delighted to hear that our dedicated team went above and beyond to provide you with the best experience possible, and we will be sure to share your praise with them. Receiving recognition for our comfortable accommodations and friendly staff is always appreciated. It is the greatest compliment when our guests enjoy their time with us so much that they take a moment to review our property and recommend it to others. We look forward to welcoming you back to our hotel soon.
Best experience ever! Beautiful room, hotel, gym and breakfast! Excellent location! Milles and Ruby did an excellent job with arranging our breakfast in time for an early morning flight! So much excellent care and service! Stunning views! Great water filtration and showers!
Dear Ms. Nivedita,
Thank you for taking the time to rate our hotel. From our prime location to our incredible team members, we are so happy to know that you enjoyed everything about your time with us. We hope to welcome you back the next time you visit New York.
This was my first time in NYC and I was celebrating my birthday. I have no words to express my gratitude to the Amazing staff from Conrad NYC Downtown, Specially Ritchie. It turn out to be the best vacation I have had so far... Great Hotel with great service.
Dear Angel,
Thank you for taking the time to write a review. It is truly an honor that you chose us for your accommodations for your birthday celebration and first trip to NYC. This is a memorable experience, and we are delighted to have been a part of it. Thank you for highlighting our team, especially Ritchie, and we will share your kind words with the entire team. Thank you again, and we hope to welcome you back the next time you visit New York.
