I want to start by thanking Katsy on reception for helping me and my wife when we were struggling with a flight booking. She went way above and beyond to help us. Such a credit to the hotel.
The hotel is perfectly located on Khoa San Road, the room is quiet (507) its clean and compact with all the things you need. Tea, coffee, water, hairdryer, safe. Great street food right outside and cheap beer. Will definitely return the The Mulberry, 5 🌟
We had a great week in Hotel Mulberry with our three teen kids. The location in Chinatown is perfect to explore Manhattan, especially the Columbus Park in front of the hotel is a wonderful spot to sit or to play basketball. The room was clean and we even had a small kitchen with fridge. Free coffee in the morning is nice, too!
Horrible experience
At first no parking at all , the hotel have odor smell not clean at all !!!! POOR MAINTENANCE!!
We were freezing at night and was asking them to turn the AC to heat they replied it's not the season now for heating so they just turned off the AC COMPLETELY
The towels are small and rough
We paid for two night and run as fast as we could the following morning
Not to mention it's next door to a 3!!!!! Funeral homes .. not ideal for vacation
Think twice before go there !!!!!
Comfortable beds and spotlessly clean linen, rooms and bathrooms. Really helpful staff too. Provided us with bottled water at check in, check out and when we asked about taxis. Great location too. Really bustling area by day too.
Very poor customer service, Unauthorized charges to my card card, do not trust them with your credit card information. I tried to resolve the issue with the Hotel but the don't care. Stay away there are thousands of better options in NYC and places that won't scam you.
