Hello TravellerPoland,
Thank you for sharing your valued feedback with us. While we are glad you enjoyed some aspects of your stay with us, we share your disappointment that you did not feel the full value of your visit. We take your feedback to heart, and you are correct to expect a fully functioning fitness center and a comfortable room.
As you noted, our rooftop pool is seasonal, but we hope you still joined us on our rooftop at Jimmy to take in the views, and that you discovered the many other tucked-away places to relax and unwind here at ModernHaus during the cooler seasons.
We hope we can welcome you back one day to showcase our full value.
Warm regards,
Kori Yoran, General Manager
kyoran@modernhaussoho.com